If you are in distress, you can text WELLNESS to 741741 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.

Case Studies

Suncor Logo

Case Study: Suncor and The Working Mind

Many of our leaders who have taken the training are in a position where they can have conversations about mental well-being and are equipped with the tools to recognize when somebody may be struggling.

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Case Study: Government of Saskatchewan and Mental Health First Aid

In Saskatchewan, Kindergarten to Grade 12 (K-12) education is a shared responsibility between the Ministry of Education, under the authority of the Minister of Education, and locally elected boards of education. There are 27 school divisions in Saskatchewan, including public school divisions, separate school divisions, and the francophone school division.

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Case Study: Toronto Education Workers Local 4400 and The Working Mind

Toronto Education Workers Local 4400 (TEW) is made up of approximately 17,000 education workers working primarily within the Toronto District School Board (TDSB). TEW is also home to childcare workers from various childcare centres and caretakers from Viamonde French Board, representing over 400 job classifications and over 1,000 worksites

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Case Study: nabs and Mental Health First Aid

Founded in 1983 in Canada, nabs is a unique charity specifically designed to support the health and well-being of all individuals in the media, marketing, and communications industry in Canada.

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Case Study: The Ontario Association of Fire Chiefs and The Working Mind

The OAFC introduced The Working Mind First Responders (TWMFR) program, which is designed to promote mental health and wellness while reducing the stigma around mental illness in first-responder settings. Individuals who take the training learn how to improve their short- and long-term mental health outcomes and reduce barriers to care.

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Case Study: WestJet and The Working Mind

In 2021, WestJet teamed up with the Mental Health Commission of Canada to introduce The Working Mind (TWM) to their leaders. TWM is an evidence-based program designed to promote mental health and reduce the stigma around mental illness in the workplace.

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The image is divided into two columns. On the left we see a quote from the case study, “I think we’re going to start seeing issues coming out of the woodwork that indicate we need mental health support more than ever. Before we had to push mental health. Now we’re getting a pull on the request that’s greater than we would’ve ever imagined.” This text is in black on a medium blue background. The quote is attributed to Nathalie Gervais, Director of Medical Services for Loblaw. On the right is a logo for Loblaw Companies Limited, which appears in a gradient of grey text, as well as the logo for the Mental Health First Aid program. It show a green hand and a blue hand coming together to create the plus symbol often associated with first aid.

Case Study: Loblaws and Mental Health First Aid

In 2018, Loblaw started working on being more proactive by providing store managers with the tools they need to respond to mental health crises in the workplace.

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ATB Financial Logo

Case Study: ATB Financial and The Working Mind

In 2012, ATB noticed an increase in employee claims related to mental health. In order to ensure the overall well-being of their employees, they began looking deeper into wellness in general, with a particular focus on physical, mental, and women’s health. This led ATB to develop a comprehensive wellness strategy, including a cohesive mental health strategy.

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Case Study: Ikea and Mental Health First Aid

“Since the completion of the training, we are now seeing our units being more proactive in initiating discussions and understanding what community resources are available to further support our co-workers.”

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