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The Working Mind - Case Studies​

Toronto Education Workers Local 4400 (TEW) is made up of approximately 17,000 education workers working primarily within the Toronto District School Board (TDSB). TEW is also home to childcare workers from various childcare centres and caretakers from Viamonde French Board, representing over 400 job classifications and over 1,000 worksites

The OAFC introduced The Working Mind First Responders (TWMFR) program, which is designed to promote mental health and wellness while reducing the stigma around mental illness in first-responder settings. Individuals who take the training learn how to improve their short- and long-term mental health outcomes and reduce barriers to care.

In 2021, WestJet teamed up with the Mental Health Commission of Canada to introduce The Working Mind (TWM) to their leaders. TWM is an evidence-based program designed to promote mental health and reduce the stigma around mental illness in the workplace.

In 2012, ATB noticed an increase in employee claims related to mental health. In order to ensure the overall well-being of their employees, they began looking deeper into wellness in general, with a particular focus on physical, mental, and women’s health. This led ATB to develop a comprehensive wellness strategy, including a cohesive mental health strategy.

There’s education and increased awareness about various mental health conditions, such as depression, bipolar and anxiety disorders, and how to talk about them in a language based on the Mental Health Continuum spanning from healthy to injured mental wellness.

In June 2019, two Mental Health Coordinators from Keyano College attended the TIM PS Train-the-Trainer training in Calgary, AB. After receiving their certification, the two mental health champions began promoting the training internally to all staff and faculty and began working around schedules to deliver the training.

The trucking industry is one that faces a variety of unique challenges. With employees regularly working longer hours, being isolated while on the road and high levels of stress, mental health continues to be a major topic of concern.

Beginning in October 2018, Laurentian University started rolling out the training to interested participants from around campus. They immediately trained 4 staff members from Counselling and Accessibility Services through the Train the Trainer course, two faculty members, another University Manager, a staff member from the Student Transition and Engagement team, and a member of the Indigenous Sharing and Learning Centre.

In 2016, the City’s senior staff decided to implement the National Standard for Psychological Health & Safety in the Workplace. However, the City quickly realized that to get the ball rolling on implementing the Standard, they needed to foster leadership, commitment and participation of the 2,300+ employees and start the conversation of mental health in the workplace. 

In early 2017, the municipality acted on their commitment by making the decision to deliver mental health awareness training with the goal of training all staff overtime.  With the leadership and support of Cathy Lerette, a Wellness Specialist with Human Resources, the municipality began offering The Working Mind training to employees in May 2017.