Frequently Asked Questions
Your quick guide to programs, contacts, and crisis supports.
Important
The MHCC is not a clinical service provider and cannot offer individual medical, legal, or crisis advice.
In emergencies, call 911 or go to your nearest emergency department.
About MHCC
What does the Mental Health Commission of Canada (MHCC) do?
The MHCC develops and shares programs and tools that support mental health and wellness across Canada. We work with federal, provincial, and territorial partners to advance sound public policy. We are not a direct service provider.
Is the MHCC a service provider? Can you advise on my individual situation?
No. We cannot provide individual guidance. See Crisis help & hotlines and Finding services & supports for organizations that can help.
How can I contact someone at the commission?
Training & Programs
Mental Health First Aid (MHFA)
- Certificates: mhfacertificates@openingminds.org 1‑866‑989‑3985
- Course materials / manuals: mhfafacilitators@openingminds.org 1‑866‑989‑3985
- General MHFA questions: mhfa@openingminds.org 1‑866‑989‑3985
- Become an MHFA Facilitator:MHFAfacilitators@openingminds.org
The Inquiring Mind (TIM)
Email: theinquiringmind@openingminds.org
Tel: 1‑866‑989‑3764
Finding services & supports (general, legal, workplace)
Can you connect me to mental health services near me?
I need legal information or legal aid related to a mental health matter.
Contact your provincial/territorial Legal Aid service. Additional resources include
I have a workplace issue or complaint—can MHCC advise me?
We can’t provide individual guidance. Contact the Canadian Centre for Occupational Health and Safety (toll‑free 1‑800‑668‑4284).
Where can I find workplace mental health resources?
Where can I find resources about me?
How do I submit a complaint about mental health services
- Contact the service/organization directly.
- Contact your provincial or territorial ombudsman.
- Contact your Ministry of Health.
- For regulated professionals, contact the appropriate regulatory college.
Resource and referrals
Peer support programs
Schizophrenia and related supports
Institute for Advancements in Mental Health.
Local CMHA branches may also assist.
Substance use health resource
Grief and bereavement resources
Donations to the MHCC
Donations are now accepted.
e-Mental Health Products
Suicide Prevention Resources
Media, careers, marketing & contributions
Media inquiries
Careers at the MHCC
Please apply through our
Careers page.
I want to market a product or service to the MHCC
When services are required, we use an RFP process.