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Only a month after Joy McNabb completed Talking About Suicide — a refreshed, free, self-directed three-hour course available to all health-care providers — she found herself drawing on her newfound knowledge.

Today, Alisha Haseeb is a member of the Mental Health Commission of Canada’s Youth Council. But her journey — shaped by a silent struggle and a growing determination to help build a better system — wasn’t always smooth sailing.

New national polling that is the first of its kind in Canada reveals a gap between the rapid adoption of AI tools for mental health support, effectiveness, and public distrust, pointing to human-centred design as the path forward.