7. Cultural Safety, Social Responsibility, and Equity Standards
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| Criteria | Criteria Origin |
7a — Q1 | Is the user made aware that there is an option to use an alias name instead of their own when signing up? | MHCC |
7a — Q2 | Is the privacy policy readable at a Grade-5 level or below? | MHCC |
| Criteria | Criteria Origin |
7b — Q1 | Is the product aimed at Indigenous users, or is it likely to be used by them? | MHCC |
7b — Q2 | If the data relates to an Indigenous population, has the user been informed about the level of their retained ownership of data that is shared with third parties? | MHCC |
7b — Q3 | If the data collected relates to the Indigenous people and communities, has the data selected for collection been reviewed or agreed to by the First Nations Information Governance Centre (FNIGC), or has it achieved OCAP (ownership, control, access, and possession) accreditation? | MHCC |
7b — Q4 | If this tool contains data relating to an Indigenous population, has the security of the data taken into account the OCAP principle of ownership? | MHCC |
7b — Q5 | If this tool contains data relating to an Indigenous population, has the security of the data taken into account the OCAP principle of control? | MHCC |
7b — Q6 | If this tool contains data relating to an Indigenous population, has the security of the data taken into account the OCAP principle of access? | MHCC |
7b — Q7 | If this tool contains data relating to an Indigenous population, has the security of the data taken into account the OCAP principle of possession? | MHCC |
7b — Q8 | Is the app particularly likely to be used by Indigenous users, even if they are not the primary market for the product? | MHCC |
7b — Q9 | Has a process been designed and put in place that allows Indigenous users to easily access, understand, and exercise their own data protection rights? | MHCC |
7b — Q10 | Have Indigenous users been consulted when designing this processing practice? | MHCC |
7b — Q11 | Does the policy specify that the developer will reobtain Indigenous users’ consent (1) if the information collected materially changes, (2) the purpose for which the information is processed changes, or (3) the information is to be offered to new/different third parties? | MHCC |
7b — Q12 | Is there a separate policy (or section in the privacy policy) specifically designed to inform Indigenous users of their rights, in keeping with First Nations principles? | MHCC |
7b — Q13 | When marketing the product outside their country of residence, has the developer considered other jurisdictional laws and principles regarding Indigenous users? | MHCC |
7b — Q14 | Does the policy specify the types of personal data that will be collected from Indigenous users? | MHCC |
7b — Q15 | Does the policy specify how the developer will use the personal data collected from Indigenous users? | MHCC |
7b — Q16 | Does the policy specify whether such personal data will be shared with advertisers or other third parties? | MHCC |
| Criteria | Criteria Origin |
7c — Q1 | Please select whether there is supporting evidence for any specific populations. | MHCC |
7c — Q2i | Where health-care professionals are involved, do they represent 2SLGBTQ+ communities? | MHCC |
7c — Q2ii | Where health-care professionals are involved, do they represent Black, Indigenous, and people of colour (BIPOC) communities? | MHCC |
7c — Q2iii | Where health—care professionals are involved, do they represent persons with disabilities? | MHCC |
7c — Q3 | If the app talks about religion and spirituality, is there evidence-informed data to support the effectiveness of religion and spirituality? | MHCC |
| Criteria | Criteria Origin |
7d — Q1 | Do the hazard log and safety case mention BIPOC communities? | MHCC |
7d — Q2 | Do the safety case and hazard log ensure that any potential risks for BIPOC communities have been mitigated? | MHCC |
| Criteria | Criteria Origin |
7e — Q1i | Is the information on the app tailored to a specific culture/community? | MHCC |
7e — Q1ii | Which culture/community is the app tailored to? | MHCC |
7e — Q2i | Is the information on the app tailored to a specific province, territory, region, or geographic area? | MHCC |
7e — Q2ii | If yes, which province(s), territory(ies), region(s), or geographic area(s) is the app tailored to? | MHCC |
7e — Q3 | Does the app include any visual representations or images of people? | MHCC |
7e — Q4 | Are visuals on the app representative of at least one 2SLGBTQ+ identity/community? | MHCC |
7e — Q5 | Is there 2SLGBTQ+ representation in information/examples? | MHCC |
7e — Q6 | Can users enter gender information into the application? | MHCC |
7e — Q6i | Can the user opt out of sharing their gender identity? | MHCC |
7e — Q6ii | Select which gender identities are available on the app. | MHCC |
7e — Q6iii | Is there a free text space for people to self-describe? | MHCC |
7e — Q7i | Is the language gender neutral? (no uses of he/him, she/her) | MHCC |
7e — Q7ii | Is the language gendered because the user was able to input a preferred pronoun/gender? | MHCC |
7e — Q7iii | Is the app written in Canadian French? | MHCC |
7e — Q8 | Is the app 2SLGBTQ+ inclusive? | MHCC |
7e — Q9 | If the app is tailored to 2SLGBTQ+ (If 7e — Q1i = Yes): Have the app developers received appropriate 2SLGBTQ+ awareness training and/or do they have lived and living experience? | MHCC |
7e — Q10 | Is the app available in non-official languages spoken in Canada? | MHCC |
7e — Q11 | Is the app available in any Indigenous languages? | MHCC |
7e — Q12 | Are there cultural and/or Indigenous resources on the app? | MHCC |
7e – Q13 | Are visuals on the app representative of BIPOC communities? | MHCC |
7e — Q14 | Is the app inclusive toward the BIPOC community? | MHCC |
7e — Q15 | Have the app developers received appropriate BIPOC awareness training and/or do they identify with this community? | MHCC |
7e — Q16 | Are visuals on the app inclusive toward persons with visible disabilities? | MHCC |
7e — Q17 | Is the text on the app readable at the Grade-5 level or below? | MHCC |
7e — Q18i | Does the app have any audio? | MHCC |
7e — Q18ii | Is audio supported with the use of captions? | MHCC |
7e — Q19i | Does the app have any videos? | MHCC |
7e — Q19ii | Is video supported with the use of sign language in the app? | MHCC |
7e — Q20 | Is the app accessible to persons with disabilities? | MHCC |
7e — Q21 | Have the app developers received awareness training for persons with disabilities and/or do they identify with this community? | MHCC |
7e — Q22 | Is the app presentation free from bias? | MHCC |