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HomeMedia Centre › Mental health tips for retail and hospitality workers this holiday season

Mental health tips for retail and hospitality workers this holiday season

Male retail cashier wearing mask

The busy holiday season can be challenging for retail and hospitality workers. Supporting the mental health of these workers can help make their workplace safer and healthier for everyone.

To encourage that support — from the beginning of December to Boxing Day and beyond — the Mental Health Commission of Canada (MHCC) is offering two new tip sheets. Among the key points for managers and workers are to communicate with empathy, protect themselves from harassment and bullying, and seek the mental health resources they need.

“As many retail and hospitality workers are preparing to welcome customers and clients in droves, we need to be mindful of these workers’ collective mental health and create workplaces that are psychologically safe” — Michel Rodrigue, president and CEO, Mental Health Commission of Canada.

While it’s important to focus on getting through the busy months, thinking about long-term supports within an organization can help set them up for future success. To assist employers across the country in building more robust psychological health and safety frameworks, the MHCC outlines some of its foundational pieces in Building Mental Health into Retail and Hospitality Organizations.

The MHCC also encourages managers to actively share internal and external resources with their workers, including those from employee assistance programs, and peer support groups.

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Mental Health Commission of Canada
613-683-3748 / media@mentalhealthcommission.ca

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Contact Us
For general inquiries, please contact:

350 Albert Street, Suite 1210

Ottawa ON K1R 1A4

Tel: 613.683.3755

Fax: 613.798.2989

Email: mhccinfo@mentalhealthcommission.ca

For media inquiries, please contact:

Tel: 613.683.3748

Email: media@mentalhealthcommission.ca

The Mental Health Commission of Canada is a catalyst for change, an organization designed to recommend improvements to the mental health system on a national level. We are not directly involved in individual cases of advocacy, outreach, service delivery or local supports.