Quick Reference
Quick start guide for managers
- Lead with curiosity, not judgment: “Help me understand what would make this work better for you.”
- Focus on outcomes, not methods: “What matters is the quality of your work, not when or how you complete it.”20
- Start with simple solutions: Many effective accommodations cost nothing and can be implemented immediately
- Document what works: Keep track of successful accommodations to build your organizational knowledge.
- Check in regularly. Needs change over time, so it’s important to maintain open dialogue about what’s working and what isn’t.
Learning resources
Tools and templates:
A tool to support employee success – This tool offers a comprehensive framework for planning and implementing effective accommodations.
To read:
MHCC & blog series – This series explores in-depth profiles of Canadian national HealthPartners charities through the lens of the intersection of chronic disease and mental health.
To watch:
Neurodiversity and long-term illness at work: What I wish all employers knew | TED-style talk
To listen (and laugh):
Real talk: A note about legal stuff
This guide offers practical insights for creating inclusive workplaces, but it’s not legal advice. Think of it as a conversation starter, not a rulebook.
Every workplace is unique, and laws vary by region and change over time. When you’re putting accommodation practices in place, especially around sensitive areas like health information, human rights, or employment contracts, connect with legal or HR professionals who know your organization’s specific context.
The Mental Health Commission of Canada has worked hard, together with our partners, to make this information accurate and useful, but your situation might need a different approach. For real-world implementation, team up with experts who can guide you through the details that matter for your workplace.
Bottom line: Use this resource to get inspired and informed, but don’t skip the step of getting professional advice when you need it.