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How Can I Help My Team?

“These are challenging times. Whatever you’re feeling is OK.”

Acknowledge and Listen

  • Acknowledge that something happened.
  • Review the facts without going into details.
  • Listen and provide an opportunity for discussion.

“Here are some ways that can help keep us safe right now…”

Inform and Remind

  • Help your team check-in with themselves about their mental health.
  • Emphasize the importance of taking care of themselves.
  • Remind them about using healthy coping strategies.
  • Share available resources

“How else can I support you?”

Respond and Follow-up

  • Observe your team and follow-up with members in the upcoming hours, days, and weeks.
  • Walk the talk by modeling healthy coping strategies and seeking help if needed.

When to use it?

  • Following exposure to any potential stressor or workplace incident.

Any time the stress level is high in the team after any immediate threat has passed.

Feedback Form

Hey, thanks for checking out this resource. After you’ve seen it, we’d love to learn a bit more about your interests and how you found us. Was the information what you looking for? Was it helpful? We’ll use any feedback you provide to further improve what we do. In appreciation, you’ll be automatically entered in a contest where you could win a cash prize or gift certificate. *


  • Completion of the form is voluntary.
  • The information collected by the Mental Health Commission of Canada will only be used for the purpose described above.
Are you willing to be contacted within 3 to 6 months for a short follow-up survey?
In case of “Yes” – please provide an email address


No purchase necessary. Open to residents of Canada age 13+ who are the intended recipient of an invitation to complete the Mental Health Commission of Canada survey and participate in the contest. Starts October 3, 2022 at 12:00 a.m. ET and ends March 15, 2023 at 11:59 p.m. ET. 6 prizes available: (i) 1 x $500 CAD online retailer gift certificate prize; and (ii) 5 x $50 CAD online retailer gift certificate prizes. Limit 1 entry per person/email. Odds depend on number of eligible entries. Math skill-testing question required. Click here to read Full rules and entry details.

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