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How Can I Help My Team?

“These are challenging times. Whatever you’re feeling is OK.”

Acknowledge and Listen

  • Acknowledge that something happened.
  • Review the facts without going into details.
  • Listen and provide an opportunity for discussion.

“Here are some ways that can help keep us safe right now…”

Inform and Remind

  • Help your team check-in with themselves about their mental health.
  • Emphasize the importance of taking care of themselves.
  • Remind them about using healthy coping strategies.
  • Share available resources

“How else can I support you?”

Respond and Follow-up

  • Observe your team and follow-up with members in the upcoming hours, days, and weeks.
  • Walk the talk by modeling healthy coping strategies and seeking help if needed.

When to use it?

  • Following exposure to any potential stressor or workplace incident.

Any time the stress level is high in the team after any immediate threat has passed.

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