If you are in distress, you can text WELLNESS to 741741 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.
The Quality Mental Health Care Framework builds on the Health Standards Organization/Canadian Patient Safety Institute Canadian Quality and Patient Safety Framework for Health and Social Services and includes the Institute for Healthcare Improvement’s Framework for Safe, Reliable, and Effective Care and Quadruple Aim approaches to the inclusion of providers in quality care. The Framework identifies 10 critical dimensions that define the quality of mental health care for patients and providers alike. Accessible Appropriate Continuous Learning and Improvement Integrated People-Centred Recovery-Oriented Safe Stigma-free and inclusive Trauma-informed Work Life Environment
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