If you are in distress, you can call or text 988 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.

Home › Resources › The Standard – Video Facilitators Guide

The Standard – Video Facilitators Guide

Evidence shows that there are thirteen factors that affect the mental health of people in the workplace. These psychosocial factors impact workers psychological responses to work and work conditions. This can cause mental health concerns. The factors include the way work is carried out, for example, deadlines, workload, and work methods. They also affect the context in which work occurs. This includes relationships and interactions with managers and supervisors, colleagues and coworkers, and clients or customers.

The factors are listed within the National Standard of Canada for Psychological Health and Safety in the Workplace.

  • Organizational Culture
  • Psychological and Social Support
  • Clear Leadership and Expectations
  • Civility and Respect
  • Psychological Demands
  • Growth and Development
  • Recognition and Reward
  • Involvement and Influence
  • Workload Management
  • Engagement
  • Balance
  • Psychological Protection
  • Protection of Physical Safety

More information on each of the factors can be found at www.guardingmindsatwork.ca.

Feedback Form

Hey, thanks for checking out this resource. After you’ve seen it, we’d love to learn a bit more about your interests and how you found us. Was the information what you looking for? Was it helpful? We’ll use any feedback you provide to further improve what we do.

Are you willing to be contacted within 3 to 6 months for a short follow-up survey?
In case of “Yes” – please provide an email address
This field is for validation purposes and should be left unchanged.



Workplace psychological health and safety are critical to our well-being and effectiveness. For health-care workers, the many challenges to being well at work have increased dramatically during the COVID-19 pandemic,...

What am I getting wrong about mental health? While people in Canada are talking about mental health more than ever, misconceptions in the media and elsewhere are keeping the stigma...

As a retail or hospitality worker, you often face challenges during the holiday season. While these past few years have been especially difficult, you can still help your workplace become...