Co-led by HealthCareCAN and the Mental Health Commission of Canada, the Quality Mental Health Care Network (QMHCN), established in 2019, unites health-sector leaders from across the country to help improve access to quality mental health care, including stigma reduction, support recovery oriented practices and promote the psychological health and safety of health care workers.
The network’s Quality Mental Health Care Framework is a key tool in the development of leading practices in quality mental health care in Canada.
The framework builds on the Health Standards Organization/Canadian Patient Safety Institute’s Canadian Quality and Patient Safety Framework for Health and Social Services and includes the Institute for Healthcare Improvement’s Framework for Safe, Reliable, and Effective Care and Quadruple Aim approaches to the inclusion of providers in quality care.
Developed with input from experts, including health-care administrators, practitioners, and people with lived and living experience of mental health problems or illnesses and/or substance use, the framework supports recovery-oriented practice, addresses stigma, and improves access to quality mental health care.
In A VisionQuality Mental Health Care for All, QMHCN health leaders discuss their vision — based on the Quality Mental Health Care Framework — for improving the quality of mental health care for both service users and health-care workers.
A PowerPoint overview of the Quality Mental Health Framework to help raise awareness in your organization and get buy-in to implement it. It includes links to resources that can assist you in bringing its 10 dimensions to life.
“The Quality Mental Health Care Network: A Roadmap to Improving Quality Mental Healthcare in Canada,” published by Healthcare Management Forum in January 2021, discusses findings from the scan, interviews, and focus groups used to develop the framework.