If you are in distress, you can text WELLNESS to 741741 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.

Home › Resources › Advancing Collaborative Mental Health Care in Primary Care Settings

Advancing Collaborative Mental Health Care in Primary Care Settings

A National Quality Framework with Recommended Measures

Collaborative mental health care is a proven approach for improving:

  • timely access to evidence-informed care
  • individual health outcomes
  • patients’ experience of care
  • fairness in health-care delivery
  • equitable outcomes across populations
  • the cost-effectiveness of care.

Yet collaborative care varies significantly across the country and can also depart from empirically supported models.

This revised framework outlined in this report is designed to assist in organizing and delivering primary care mental health and addictions services. It seeks to help:

  • planners and leaders in practice and policy reach a shared understanding of the quality dimensions in collaborative care services
  • highlight the supports and structures needed for their successful implementation
  • identify measures for key quality targets to implement effective collaborative care
  • support quality measurement and improvement initiatives
  • facilitate new practice-based evidence on collaborative care, including research on comparative effectiveness.

Had I experienced care as reflected in the framework, I would not only have a sense of hope, I’d realize that recovery is not only possible but expected.

Feedback Form

Hey, thanks for checking out this resource. After you’ve seen it, we’d love to learn a bit more about your interests and how you found us. Was the information what you looking for? Was it helpful? We’ll use any feedback you provide to further improve what we do. In appreciation, you’ll be automatically entered in a contest where you could win a cash prize or gift certificate. *


  • Completion of the form is voluntary.
  • The information collected by the Mental Health Commission of Canada will only be used for the purpose described above.
Are you willing to be contacted within 3 to 6 months for a short follow-up survey?
In case of “Yes” – please provide an email address


No purchase necessary. Open to residents of Canada age 13+ who are the intended recipient of an invitation to complete the Mental Health Commission of Canada survey and participate in the contest. Starts October 3, 2022 at 12:00 a.m. ET and ends March 15, 2023 at 11:59 p.m. ET. 6 prizes available: (i) 1 x $500 CAD online retailer gift certificate prize; and (ii) 5 x $50 CAD online retailer gift certificate prizes. Limit 1 entry per person/email. Odds depend on number of eligible entries. Math skill-testing question required. Click here to read Full rules and entry details.

This field is for validation purposes and should be left unchanged.



Guiding questions in the brief: What barriers and facilitators support psychological self-care and protection from moral distress for long-term care workers and their organizations? How has the pandemic impacted these...

Support for Psychological Self-Care and Protection from Moral Distress in the Workplace: Facilitators and Barriers Psychological health and safety in the workplace is directly tied to our well-being. It is...

A report describing our evaluation of the Reducing Stigma and Promoting Recovery of Opioid Use course using the OM-PATOS. The results suggest that this online training is a promising stigma...