If you are in distress, you can text WELLNESS to 741741 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.

Home › Resources › Caregiver Mobilization Toolkit

Caregiver Mobilization Toolkit

More than 550,000 people in Canada are caregivers to people living with mental health problems or illnesses.

The Caregiver Mobilization Toolkit is designed to help promote the National Guidelines for a Comprehensive Service System to Support Family Caregivers of Adults with Mental Health Problems and Illnesses with decision-makers who have the resources or authority to implement recommendations. It will help toolkit users to:

  • Introduce the Guidelines and encourage implementation.
  • Determine the steps to take for mobilization.
  • Choose appropriate activities and tools (e.g., when to use the slide deck, meeting activities, summary document).
  • Understand their role as a facilitator of this process.

The term “family caregiver,” here and in the Guidelines, refers to all those in the circle of care, including family members and other significant people who provide unpaid support to an individual living with a mental health problem or illness (hereafter referred to as “caregivers”).

A family-friendly system of mental health care is expected to optimally support caregivers so they can provide the best possible support to their loved ones while sustaining their own wellbeing.


  1. Background on the Issue
  2. Appendix 1: Planning Questionnaire
  3. Appendix 2: Planning Activities
  4. Appendix 3: Sample Letter
  5. Appendix 4: Sample Summary Document
  6. Appendix 5: Facilitator Guide
  7. Appendix 6: PowerPoint Slides
  8. Appendix 7: Recommendation Handouts
  9. Appendix 8: Telling Your Story
  10. Appendix 9: Meeting Checklist

Feedback Form

Hey, thanks for checking out this resource. After you’ve seen it, we’d love to learn a bit more about your interests and how you found us. Was the information what you looking for? Was it helpful? We’ll use any feedback you provide to further improve what we do. In appreciation, you’ll be automatically entered in a contest where you could win a cash prize or gift certificate. *


  • Completion of the form is voluntary.
  • The information collected by the Mental Health Commission of Canada will only be used for the purpose described above.
Are you willing to be contacted within 3 to 6 months for a short follow-up survey?
In case of “Yes” – please provide an email address
This field is for validation purposes and should be left unchanged.



The following principles and values are intended to guide the development of policies, programs, and services that promote and support the mental health of older adults, as well as programs...

While COVID-19 has amplified conversations about mental well-being, some older adults may be unwilling or unable to discuss how the pandemic has affected them psychologically. This difficulty poses a unique...

While caring for a family member who is living with a mental health problem or illness can be rewarding, it can also be tiring, demanding work. As the COVID-19 pandemic...