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HomeWhat We Doe-Mental Health

e-Mental Health

What is the issue?

e-Mental health delivers timely, effective mental health services by using the internet and other related technologies. Shown to be as effective as face-to-face treatment, e-mental health can provide the right care solutions when and where people need it.

e-Mental health offers:

  • rapid access and shorter wait times
  • improved accessibility in rural and remote areas and inner cities
  • availability in many languages
  • cost-effective delivery
  • services tailored to specific habits, profiles, and preferences.

What are we doing?

Our plan to advance e-mental health includes:

  • identifying and sharing best practices
  • engaging in strategic partnerships
  • advancing research
  • addressing knowledge gaps
  • investing in proven innovations.

As part of our commitment to e-mental health, we offer a growing range of evidence-informed resources.

Artificial intelligence (AI) in medicine has been characterized as a major disruptor with the potential to change the way health care is delivered. Interest in AI in Canada began early and is continuing, with a number of advanced AI research and development labs now established.

  • Environmental Scan
    This report is based on information from a limited literature search  and targeted stakeholder consultations. Stakeholder interviews — which included individuals involved in AI and mental health via research, industry, clinical practice, and lived experience — sought to supplement information from the literature and provide perspectives for decision-makers. 
  • Literature Review
    A limited literature search for “artificial intelligence” and “mental health” was conducted (English documents published between January 1, 2014 and September 5, 2019). Studies that met the inclusion criteria were evaluated for strengths and limitations in their design and execution. 
  • Results From a Literature Review and Environmental Scan
    For mental health care, Artificial intelligence (AI) applications are being developed for the prevention, detection, diagnosis, and treatment of mental health problems or illnesses. With the high demand for mental health services in Canada, these technologies could have an important role in providing mental health care. Uncertainty remains, however, about their effectiveness and appropriate use. To address this uncertainty and understand the current landscape of AI use for mental health, the MHCC requested a CADTH evidence review and environmental scan.

Mental Health, Technology and You
Visual examples for people seeking care on how to use technology to access services and supports, co-created by people with lived experience of mental health problems or illnesses.

Mental Health Apps: How to Make an Informed Choice
A two-pager designed to help service providers and people seeking care navigate the challenges of choosing the best apps.  

Stepped Care 2.0

Stepped Care 2.0© uses a recovery-oriented approach to provide flexible access to a range of wellness and mental health resources like e-mental health apps and online and in-person services. It’s a person-centered, evidence-informed system that structures care according to the least intensive and most effective options, giving service users the greatest likelihood of improvement. Learn more on our Stepped Care 2.0 page.

A doctor is shown interacting with a patient on a computer screen, on a tablet screen, and on the screen of a smartphone. | Un médecin est montré en train d'interagir avec un patient sur un écran d'ordinateur, sur un écran de tablette et sur l'écran d'un smartphone.

e-Mental Health in Canada: Transforming the Mental Health System Using Technology
A briefing document about the opportunities and challenges of investing technology to transform the mental health care system from experts across Canada.


The Mental Health Commission of Canada (MHCC) created a number of resources to address the current and future applications of e-mental health in order to reach more Canadians in need of help. Click on the links below for more information.

We all have different needs when it comes to mental wellness. If people have access to a diverse range of service options, they are more likely to get the right care at the right time for their own needs and preferences. This a foundation of the Stepped Care 2.0© (SC2.0), approach to service delivery.

A report describing our evaluation of the Reducing Stigma and Promoting Recovery of Opioid Use course using the OM-PATOS. The results suggest that this online training is a promising stigma…

Stepped Care 2.0© is an approach to delivering mental health and addictions services that helps people access the right care at the right time, from low-intensity informational resources to intensive in-person services. With many of those in need either not seeking or facing challenges in seeking access to mental health, substance use, or gambling supports, the Nova Scotia Health (NSH) Mental Health and Addictions Program (MHAP) has recognized that strengthening service options within a Stepped Care approach could benefit people in the province.

The Psychotherapy Policy Implementation Network (PPIN) was a project created under a two-year contribution agreement between Health Canada and the Mental Health Commission of Canada (MHCC). Its goal was to…

Stepped Care 2.0© (SC2.0) is a transformative model for mental health and addictions services. Developed in Canada by Dr. Peter Cornish, the person-centred approach organizes and delivers evidence-based programming aligned…

Stepped Care 2.0© (SC2.0) is a transformative system of care for organizing and delivering evidence‑informed mental health and substance use services. It uses a person-centred, strengths‑based, recovery-oriented approach to provide timely, flexible access to a range of options — including formal and informal wellness and mental health services that best meet people’s needs and preferences.

Artificial intelligence (AI) is increasingly being used in health care, where it has the potential to augment care, change how it is delivered, and improve access. For mental health care,…

Artificial intelligence (AI) in medicine has been characterized as a major disruptor with the potential to change the way health care is delivered. Interest in AI in Canada began early…

Purpose The burden of mental illness among people living in Canada is high. Approximately one in five Canadians are affected by mental health issues in any given year, and one…