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HomeWhat We DoE-Mental Health

E-Mental Health

What is the issue?

E-mental health delivers timely, effective mental health services by using the internet and other related technologies. Shown to be as effective as face-to-face treatment, e-mental health can provide the right care solutions when and where people need it.

E-mental health offers

  • rapid access and shorter wait times
  • improved accessibility in rural and remote areas and inner cities
  • availability in many languages
  • cost-effective delivery
  • services tailored to specific habits, profiles, and preferences.

What are we doing?

Our plan to advance e-mental health includes

  • identifying and sharing best practices
  • engaging in strategic partnerships
  • advancing research
  • addressing knowledge gaps
  • investing in proven innovations.

As part of our commitment to e-mental health, we offer a growing range of evidence-informed resources.

Artificial intelligence (AI) in medicine has been characterized as a major disruptor with the potential to change the way health care is delivered. Interest in AI in Canada began early and is continuing, with a number of advanced AI research and development labs now established.

  • Environmental Scan
    This report is based on information from a limited literature search  and targeted stakeholder consultations. Stakeholder interviews — which included individuals involved in AI and mental health via research, industry, clinical practice, and lived experience — sought to supplement information from the literature and provide perspectives for decision-makers. 
  • Literature Review
    A limited literature search for “artificial intelligence” and “mental health” was conducted (English documents published between January 1, 2014 and September 5, 2019). Studies that met the inclusion criteria were evaluated for strengths and limitations in their design and execution. 
  • Results From a Literature Review and Environmental Scan
    For mental health care, Artificial intelligence (AI) applications are being developed for the prevention, detection, diagnosis, and treatment of mental health problems or illnesses. With the high demand for mental health services in Canada, these technologies could have an important role in providing mental health care. Uncertainty remains, however, about their effectiveness and appropriate use. To address this uncertainty and understand the current landscape of AI use for mental health, the MHCC requested a CADTH evidence review and environmental scan.

Mental Health, Technology and You
Visual examples for people seeking care on how to use technology to access services and supports, co-created by people with lived experience of mental health problems or illnesses.

Mental Health Apps: How to Make an Informed Choice
A two-pager designed to help service providers and people seeking care navigate the challenges of choosing the best apps.  

Newfoundland and Labrador Stepped Care 2.0 Demonstration Project

A report of an 18-month project to implement Stepped Care 2.0, a model providing rapid, same day access to wellness and mental health resources such as apps, online self-help services, and behavioural prescriptions.

E-Mental Health in Canada: Transforming the Mental Health System Using Technology
A briefing document about the opportunities and challenges of investing technology to transform the mental health care system from experts across Canada.

Related Initiatives
Access to Quality Mental Health Care


The Mental Health Commission of Canada (MHCC) created a number of resources to address the current and future applications of e-mental health in order to reach more Canadians in need of help. Click on the links below for more information.

Artificial intelligence (AI) is increasingly being used in health care, where it has the potential to augment care, change how it is delivered, and improve access. For mental health care,...
Artificial intelligence (AI) in medicine has been characterized as a major disruptor with the potential to change the way health care is delivered. Interest in AI in Canada began early...
Purpose The burden of mental illness among people living in Canada is high. Approximately one in five Canadians are affected by mental health issues in any given year, and one...
With Kids Help Phone’s suicide-related contacts more than doubling in the last 5 years, suicide prevention and life promotion have become increasingly important to its work. This webinar discussed how...
Purpose The ninth annual E-Mental Health Conference brought together mental health practitioners, researchers, students, people with lived experience and other system stakeholders to explore recent developments and insights related to...
With the onset of COVID-19, the need for virtual mental health resources has never been stronger, and many organizations have answered the call. From training courses to virtual applications to...
Purpose Join us on our journey As I sit down to write this, our world reminds me of a snow globe that’s been shaken and hasn’t yet been put to...
Purpose Part of the Toolkit for E-Mental Health Implementation Depression is one of the most common mental health conditions and is the fourth leading contributor to the global burden of...
In 2017, Newfoundland and Labrador implemented a new Stepped Care 2.0 project at 15 mental health and addiction clinics and two primary care clinics across the province with the goal...