If you are in distress, you can call or text 988 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.

The ABCs of finding paths to ACB mental health care

My son asked me for help to see a therapist, and from where I sit that was a win. He recognized that he needed help, which speaks to his intelligence and self-awareness. Colour me a proud mom.

Not everyone can spot when they’re in trouble, and in the heavy machismo often promoted to young Black men through music and fashion, self-awareness is a powerful tool. That he could ask his mom for help makes me feel like I’ve done something right as a parent. I hate that he is hurting but love that he can see it and ask for support.

Less fun was moving through the conversation with him and realizing that he wanted a therapist he could relate to: an ACB (African, Caribbean, and Black) male. Don’t get me wrong. It’s a reasonable request. It’s just that finding a Black therapist in Canada is like finding a winning lottery ticket. They exist, but they’re few and far between.

So, I began the process of looking. At least I’m lucky enough to know some people who know some people. Maybe one of them can get me a lead on a therapist. But there’s also the wonder of Google. Believe it or not, Googling often works, and I soon found myself on the Canadian Psychology Today portal looking at an array of ACB therapists. The next hurdle was trying to figure out who would be the right fit. It’s not enough to be ACB, you’ve also got to have the right experience. But before I could even figure that much out, I found myself wondering what the difference was between a social worker and a psychotherapist, which seemed to be the main options. Are they the same? What’s the difference?

Big bucks and barriers to access
Price comes into it of course, and it ranges between $100 and $200 per session. It doesn’t seem like much for health care, but for many people this is an out-of-pocket expense. If you’re lucky, you’ll have some benefits, but mental health coverage varies widely. While some employers supplement coverage or provide different ways of accessing care, other programs come with fee limits or caps on the number of sessions.

If we consider the distribution of wealth in this country, we know that if you are part of an ACB community — in fact, part of any racialized community — you have less. Less income, less savings, less access. Actually, it sometimes feels as if the only thing we have more of is unemployment.

Adding to the cost is the fact that therapy is rarely a one-and-done process. You must engage, build rapport with the right therapist, and incorporate therapy into your regular life over time. Some studies suggest 12-16 weekly sessions, though in practice many therapists and patients prefer more, perhaps six months and 20 to 30 sessions. The full 12- to 30-week range translates to $1,200 to $6,000. That’s hardly small change. But there’s also another question: How do you decide what price will deliver the right service for you? Do people think of therapy the way they do wine: The more you pay, the better the therapist?

It leaves me wondering what happens if cognitive therapy isn’t enough. What if my son needs a prescription? Do I start the search for that rare beast — a family doctor — or do I look for the even more elusive psychiatrist? How will I help him cover the cost of medication?

I keep reminding myself that at least he had the confidence and comfort to ask for help, which is often the biggest hurdle to accessing care. But this is far from the case with many ACB families. Beyond economic constraints, they face lots of barriers to accessing mental health care — not the least of which is being discouraged by others’ misconceptions about mental illness. These fallacies include things like ‘mental health support is for people experiencing severe mental illness, not someone trying to deal with emotions or improve the quality of their lives’; ‘mental health problems will get better if you just leave them alone’; and — my personal favourite — ‘Black people who seek professional help have less faith in God’. There’s nothing like the added burden of cultural and emotional guilt when looking for such help. It all seems so complicated. The act of finding the right support is challenging for everyone, but doing it through an ACB lens can feel overwhelming.

Not black and white
Fortunately, people like Nicole Franklin, a Black therapist who believes representation in mental health matters, have started to create the paths we need to do so. Her clinic, Live Free Counselling Service, provides therapy and resources to members of racialized communities in Toronto and the Greater Toronto Area. For those outside Toronto, she provides information on Black-licensed social workers and therapists from across Canada who also practice under a trauma-informed, culturally responsive, and self-care-first lens.

While she advises that the “best time to go to therapy was yesterday,” she also cautions that “therapy is not a quick fix.”

Franklin suggests seeing a therapist once every week, month, or quarter (if you’re able), while understanding that affording a therapist, especially seeing one on a regular basis, can be a financial barrier.

Some clinics set no mandatory fees for service, while others can offer significantly reduced rates, if you are open to seeing a therapist-in-training (usually, a graduate student in psychotherapy or a counselling student completing practical hours for their internship). Other clinics can even adjust fees based on your current financial budget or income, whether you’re employed, in school, or between jobs.

Franklin also recommends due diligence when seeking services from any mental health professional. “Don’t be afraid to ask your therapist questions about their experience, and how they work with certain issues.”

Other areas you might ask about to help determine whether a particular therapist is right for you and your situation include their counselling education or training, service fees, professional values, personal beliefs, and overall therapeutic approach.

Not all client-therapist relationships work out the first time. So it may take a few tries before finding the best solution. According to Franklin, “It’s OK to end a therapeutic relationship that’s not a good fit, no matter what season of life you’re in.”

Some suggestions
My son’s dad and I help support his mental health journey. We give him what he needs financially and emotionally. But if we begin to falter, we are lucky to have a rich network of knowledgeable people to call on for support. If you or someone you know is tackling the challenge of finding therapy without that kind of help, consider the following advice from Franklin.

  • Look for a counselling service or network that subscribes to trauma-informed care.
    A trauma-informed approach or TIA recognizes the link between trauma, violence, and negative health outcomes. TIA aims to enhance feelings of empowerment, resilience, and safety to help clients with a history of trauma (or who are experiencing traumatic events) take back control of their lives. See the trauma-informed care fact sheet on this holistic health care practice.
  • Consider a therapist who holds anti-oppressive values.
    Anti-oppression psychotherapy helps clients reduce the effects of feelings and experiences related to trauma and violence so that they become empowered through the therapeutic healing journey.
  • Seek a therapist who deals with the issues you’re working on.
    Establishing a client-therapist connection on common ground will help put your relationship on a stronger foundation. This is especially true if you’re meeting your therapist in a virtual setting. “If doing online therapy,” Franklin suggests, “consider if you might have another safer, private space to regularly engage in open and honest conversations.”
  • Shortlist and pre-interview therapists you’re considering.
    “Look online and consult with more than one therapist — it’s like finding a relationship. You often need more than one date to find a good connection.”
  • Find a mental health provider who has received cultural competency or implicit bias training.
    Do so if you’re unable to find an appropriate Black therapist in your neighbourhood or online.

ACB and BIPOC therapy resources and counselling services to consider

  • The Black Therapist Collective is a team of Black therapists in Ontario with networks across Canada. BTC also provides the Black Mental Health Fund, a donation-based resource offering subsidized services on a sliding fee scale to assist people in need.
  • The Black Therapist List is a directory of professional Black counsellors, life coaches, psychotherapists, psychiatrists, psychologists, and social workers in Canada and the U.S.
  • Healing in Colour offers a directory of BIPOC therapists across Canada who are committed to honouring their Statement of Values, which includes an anti-oppressive approach.
  • Psychology Today now lets you search for Canadian Black therapists based on your postal code.
  • Therapy for Black Girls, while headquartered in the U.S., this resource offers a searchable directory of virtual and in-office Canadian therapists based on your postal code.

Related articles in The Catalyst
Rallying While Black
Black Like Whom? Why We Use ‘ACB’ Over ‘Black’:
Fabiola’s Story

MHCC resources
Shining a Light on Mental Health in Black Communities

Author: , with additional research and reporting by Janelle Jordan.
Illustration: Holly Craib

Dil Ba Dil (heart to heart) is one of several support programs for newcomers. It is part of ABRAR Trauma and Mental Health’s approach to complex and culturally informed care.

“I want people to develop their own perspectives on healing,” says Abrar Mechmechia, while looking to the future of ABRAR Trauma and Mental Health Services. She is thinking about where her organization could be in five years and reflecting back on her lived experience while training as a counsellor in 2011 as the war broke out in Syria. For Mechmechia, healing can work in many ways in terms of shifting perspectives — it’s an ongoing complex process that is different for each person.

This no-one-size-fits-all approach to newcomer mental health has shaped the dozen or so programs ABRAR has offered since its affordable fee-for-service work began in 2020. Mechmechia, who is based in Hamilton, now applies her experiences to co-develop its trauma-informed programs, including Dil Ba Dil (translated from Afghan proverbs and poetry as heart to heart), which launched in the fall of 2022.

The pilot project uses an early intervention model to help Afghan women that are new to Canada heal and thrive in their chosen communities. The program includes art-based mental health supports, along with group gatherings that enable them to share experiences and shine as they integrate and adapt to unfamiliar circumstances.

As one participant describes it: “This program relieves a lot of stress and makes me happy to live in Canada. Our facilitator, she’s awesome! She speaks so well, that you start to feel that you are valuable. You know there is someone to help you. I can speak for myself and there is someone who will listen.”

Afghan mental health advocate Shabnam Mahboobi leads the Dil Ba Dil program, which is facilitated by qualifying psychotherapist Vida Ghodraty. Mechmechia hopes to expand the program to include children and other genders.

ABRAR Group

Some of the ABRAR Trauma and Mental Health team: Aleem Punja and Ramzia Ashrafi (with Future Ready Initiative), Abrar Mechmechia, Lia Khalili, RP (with Bright Start Bright Future Counselling Centre), and Shabnam Mahboobi.

“We want to create more spaces for newcomers to support their mental health,” she says. Currently, ABRAR offers counselling, family coaching, group support, and workshops in English, Arabic, Persian (Farsi), Dari, and Hindi through a team of 12 professionals that includes three master of social work students on placement. These services, which are provided in person in the Greater Toronto Area and virtually across Canada, offer support around self-care, coping, dealing with migration trauma, forming resilient relationships, managing anxiety, and regulating emotions. For example, Brave Space is a support group intervention module for Muslim women impacted by Islamophobic incidents. This year, ABRAR will deliver it in London, Hamilton, Mississauga, and Kitchener, through funding from Islamic Relief Canada. The Friends and Coffee program, piloted with the Syrian Canadian Foundation, also helps Arabic-speaking newcomer women build support networks along with their own mental well-being.

“We know that women are not noticed enough in our own communities,” Mechmechia says. “She runs the house, does the errands, raises the kids, but no one asks how she is doing as a newcomer to Canada, in learning the language, preparing the kids for the future, and all the other daily responsibilities. These women need that space.”

ABRAR also offers training to other organizations on newcomer mental health care and trauma-informed approaches, and they are developing outreach initiatives to those recently arrived from Ukraine.

Trauma after trauma
Topics addressed in past sessions include goal setting, racism and mental health, parenting challenges, and the intersection of migration trauma and the pandemic. As Mechmechia points out, the latter topic is particularly complex.

“It has been hard for many to navigate through the pandemic. You are stuck at home with your own thoughts, trauma, and memories. People are losing jobs and the people they love. It can be a lot to deal with. I personally felt the same. And much of it is out of people’s control.” 

This layering of trauma over trauma can be continuous and complex. “Lots of people are in a place where they have many big incidents come together in their life,” she adds. “People have not healed and are dealing with these complex traumas. They feel the stress in their bodies — sometimes more than they acknowledge.”

Among the many ways this can manifest is in sleeping problems.

“Back home in Syria, I would see children who were dealing with nightmares. They really live with the symptoms. In the past, I worked with recent newcomers on their trauma. They came, they established themselves, and then, after five years it started showing. Kids that came to Canada from Iraq started showing issues 10 years later with more complex symptoms. I believe that the outcomes of the pandemic have not yet shown up.”

According to “Social Determinants of the Mental Health of Young Migrants” — a recent European Journal of Health Psychology study of more than 2,000 adolescents — newcomers suffer more from post-traumatic stress disorder and peer problems, while non-newcomers and non-migrants experience more hyperactivity. Across these groups, discrimination adversely affects all aspects of mental health. Although family support serves as a protective factor, the research points to the need for a tailored and diversified approach to mental health care for newcomers, non-newcomer migrants, and non-migrants, with interventions that foster social support from friends being particularly beneficial.

ABRAR’s own research, which supports this finding, has led them to partner with dozens of organizations across the country on developing programs for people from 2SLGBTQ+ and BIPOC communities, newcomers, and youth with disabilities, in and from care, or who self-identify as marginalized.

In turn, their work with individuals and groups informs the research they produce. For example, with In This Together, a report based on work with 20 youth advocates across the country during the first year of the pandemic, the ABRAR team found that financial barriers, ineffective treatment, stigma, a lack of cultural sensitivity, and challenges with academic support affected the mental health of marginalized youth. The organization hopes to ask policy makers for more investments in early intervention programs and to continue to develop culturally diverse services and providers. ABRAR’s ideal approach would link governments, ministries, and program sectors to put greater priority on funding community-based services.

Through this work, Mechmechia wants to build a bridge between youth and decision makers. “We want youth to know they are not alone,” she says. In addition, ABRAR has signed on to the Act for Mental Health campaign (led by the Canadian Mental Health Association), which is advocating for universal publicly funded mental health care to improve affordability and access.

As we return to our conversation about the future of her organization, Mechmechia emphasizes the importance of that process. “Vision motivates people to move forward,” she says. “Humans need a goal, and for us, I think in five years we would like to be everywhere in Canada to support newcomers and refugees dealing with trauma on the ground.

“The world is complicated — some people get to live peacefully and calmly. When they don’t get to do that, they don’t see an end. Much like the pandemic, people don’t know when they will be done with the trauma. We want to help people see the ways their experiences can shift their perspective.”

Author: is the manager of Content and Strategic Communications at the Mental Health Commission of Canada.
Photos: Mohamed Mechmechia.

Main photo: A recent gathering at the Aga Khan Museum in Toronto.

“You’re so brave.”

“You’re such an inspiration!”

“You’re so strong – such a fighter.”

We say these things to people living with illness and disability all the time, but have you ever thought about what they might be hearing?

Bravery is defined as “strength in the face of pain or grief”. And, perhaps to some people, a disability like mental illness is a very painful thought.  But to someone like me who lives it every single day, facing my life’s challenges doesn’t feel like bravery or courage or even strength – it feels like life. When someone says, “you’re so brave” (as they do all the time) all I hear is that to them, my life is pitiful, and I feel diminished and reduced to my diagnosis. It makes me think of an after school special on “never giving up” (remember those cheesy posters from the eighties and nineties with a cat hanging on a rope? Yeah, that.)

But I get the sentiment. First of all, when I tell my story it is difficult to know what to say. I tell a harrowing tale of stigma and illness and people become lost for words. But the sentiment that they are trying to express – I think – is that me telling my story is brave. That owning my story is inspirational. That sharing my story illustrates strength. It is a much different message. It is not me as a person being reduced to a diagnosis, but me as a whole human being, encouraging others to look past the labels in my fight against the stigma of mental illness.

When I tell my story to audiences of strangers, I feel like telling my story is courageous. When I talk about my struggles with trusted friends and family it is really just me, wanting real connection and understanding – and that is vulnerability and trust rather than courage. And from those close relationships I want recognition of me as a person rather than my fight against stigma.

But if you are wondering what you should say when someone shares their story of living with their mental disability with you, I would recommend some kind of heartfelt variation of the following:

“Thank-you. Thank-you for sharing your story and helping me to understand a little bit more. Your story inspires me to look at my own biases and stigma surrounding living with illness or disability. It takes bravery to share this story in the face of systemic inequities and discrimination. Thank-you.”

It’s a nuance, but an important one. Keep on looking past the labels and crushing stigma.

Valuing lived and living experience

This article is part of The Catalyst series called Language Matters.

While many social movements use the saying “nothing about us without us,” it also applies to the fields of mental health and substance use health. To make meaningful improvements in policies, support services, and systems of care, the voices of lived and living experience must be part of the conversation. This way, assumptions can be replaced with real experiences, and solutions can be challenged by those who stand to gain or lose the most.

Illustration of two people talking

The Mental Health Commission of Canada (MHCC) places great emphasis on using “lived and living experience” because it emphasizes individuals over the stigmatizing effect of labels that demean and prevent people from seeking treatment. So, instead of referring to someone as a “former addict,” it’s more respectful and more in line with the process of recovery to say, “a person who has had lived experience of a substance use disorder.”

In the mental health and substance use health context, the term “lived experience” refers to someone who has previously had a mental health problem or illness or used one or more substances. Similarly, “living experience” refers either to a current mental health problem or illness or an ongoing use of one or more substances.

Sometimes, lived and living experience includes family members and caregivers. While a close relative may not have first-hand experience of a mental illness or substance use disorder, they are often intimately familiar with challenges such as accessing services for their loved ones.

As a concept, consider finding new ways to incorporate lived and living experience into your work or conversations about mental health and substance use health. In this respect, the MHCC is fortunate to have Hallway Group members’ valuable insights into lived and living experience to help guide our work.   

Author:

Amber St. Louis

Integrated service hubs are an innovative approach to transforming youth mental health care in Canada.

Jessica’s mental health struggles started when she was 15 and accelerated when she left home at 18 to attend university in another province. She had the scholarships, grades, extracurriculars, and volunteer hours to attend one of Canada’s most prestigious post-secondary institutions. But once her studies began, the psychological cracks from her early adolescence began to widen. Unfortunately, although she was brave enough to ask for help, the resources available at the time were not well developed.

“I was sent (once) to see the campus psychiatrist. I still remember the shame I felt just going into the mental health building. In those days, it wasn’t part of the physical health services with doctors and physiotherapists — it was a separate building altogether. Anyone that saw you go in there would know that you were ‘crazy,’” she said. “He recommended a course of antidepressants and talk therapy, but I thought I knew better. Besides, I couldn’t access these things without my parents’ insurance plan, and that was a fate worse than death. I couldn’t let them (or myself) down by showing that type of weakness.”

As hard as it is to hear Jessica’s story, it is regrettably all-too common. Seventy per cent of persons living with a mental illness begin showing symptoms before age 18, and it affects some 1.2 million of children and youth.

Help wanted
Despite a growing awareness of the importance of mental health, and an increasing demand for care, youth ages 15 to 24 are highly vulnerable. It is still difficult for young people to get help, especially those who are marginalized or living in rural and remote areas. The statistics are sobering:

  • Just 1 in 5 children in Canada receives appropriate mental health services.
  • 39% of Ontario high-school students show a moderate-to-serious level of psychological distress (symptoms of anxiety and depression). A further 17% display a serious level of psychological distress.
  • About 28,000 children and youth in Ontario are on waiting lists for mental health treatment (as of January 2020). This number has more than doubled since 2017.
  • Average wait times in Ontario for children and youth: 67 days for counselling and therapy, 92 days for intensive treatment.
  • Access to services in Ontario differs based on geography: in some areas, children and youth can access services almost immediately; in others, it can take up to 2.5 years.
  • About 40% of parents say they wouldn’t tell anyone (including the family doctor) if their child was experiencing a mental health problem.

While affordability is a barrier to care for many people, other obstacles include not knowing where to go or how to access care. Stigma and negative perceptions about mental illness are also important factors, given that 60 per cent of those living with a mental health problem or illness won’t seek help for fear of being labelled.

The academic pressure cooker
It can be difficult at any age to recognize or accept that you might need help with your mental health. But for students it can bring unique and complex challenges. Transitioning to post-secondary studies coincides with other big life changes. It could be the first time they leave home and live as fully independent adults. On top of juggling relationships, finances, housekeeping, and staying healthy, students also need to manage their own learning.

Youth counseling

They may also face a lot of pressure to perform, succeed, fit in, and compete for scholarships. Financial pressures. Family expectations. Academic pressures. It can all be overwhelming.

Such an intensification often brings mental health concerns to the surface — such as anxiety, depression, substance use, and eating disorders — and struggling with mental health makes things more difficult. It can affect your memory, concentration, energy levels, decision making, and motivation.

Yet, because students worry about what their professors or other students might think, many struggle in silence. Students often hesitate to admit they have test anxiety or need an accommodation based on the stigma associated with mental health problems. Studies in the U.S. show that just 20 to 40 per cent of students who experience a mental health problem seek treatment while enrolled in college.

For Jessica, when the stress and pressure of getting scholarships for graduate school brought on new difficulties that her medication could not control, she moved far away from family and friends to a place where she didn’t know anyone. “I didn’t know the system and was under immense pressure to perform, and that was when my mental health hit the breaking point,” she said.

Playing detective and jumping through hoops
The students who most need mental health care services are often the least likely to seek help and find it. For those who do get access, care usually comes with a limited number of hours, after which there’s no warm hand-off to services in the community. When Jessica sought help, she was offered a set number of appointments at the campus counselling centre. Only after several hospitalizations in the local psychiatric hospital did she receive regular mental health services. Jessica’s experience with seeking care in the community was like another ordeal.

“I had to travel all over the city to access services and had to tell my story repeatedly — recalling significant trauma, suffering, and abuse. Each time, I felt like I was experiencing it all over again. And with my muddled thoughts and poor memory, remembering what medications I was on, what changes were made to my dosages, what treatments I had tried — it was all just a blur. I carried around a binder to keep it straight. It was exhausting, and I felt that I simply couldn’t keep going on.”

 As Jessica’s experience shows, while navigating the labyrinth of health services is challenging at the best of times, when you’re not feeling well, doing so can become overwhelming. If you’re also facing other challenges, like housing, income pressures, or discrimination, it may feel almost impossible to cope.

Integrated services: An innovative approach
Over many years, young people have been facing limited access, fragmented services, and ineffective mental health care. But thankfully things are shifting. An innovative approach called Integrated Youth Services (IYS) is transforming the way youth-focused services for mental health, substance use, primary health care, and social services are delivered. With IYS sites in most provinces and one territory, people between 12 and 25 can now get the help they need, when they need it, in one youth-friendly location.

How is IYS changing outcomes for young people in Canada? We asked Dr. Karen Tee, Associate Executive Director of Foundry, a provincial network of integrated youth health and social service centres in British Columbia. “We know a quarter of youth in Canada are affected by mental health and/or substance use concerns, and believe Canadian youth deserve easy access to community supports for these concerns,” said Tee. “IYS initiatives are transforming the health care system by designing services in collaboration with young people, families, caregivers, and service providers to ensure it meets the needs of young people. Through Integrated Youth Services currently being offered across Canada, we are seeing health and wellness outcomes improving for young people and families and caregivers. We’re reaching more youth and families and caregivers in their own communities and as a result, they have easier access to resources and supports designed specifically for them to address concerns in all aspects of their lives.”   

What does the promise of integrated mental health care look like to people like Jessica?

“I think my story would have been significantly different — significantly improved — had there been IYS when I was younger. I would have had a single place to access mental and physical health care where stigma was reduced, where I wasn’t retraumatized in retelling my story, where I wouldn’t have to lug around a binder to access basic care. Young people need a team of people to relate to, not a network of clinics staffed by different clinicians each time you visit. Young people need a soft landing to independent health care because they are trying to figure out so many other things at that time in their lives. They aren’t just little adults. They are young people trying to navigate a million new, exciting, challenging things.”

Key findings about IYS

  • 86% of youth would recommend youth hubs to other youth.
  • 2 out of 3 parents of youth would recommend access hubs to them.
  • 84% of youth said that a youth hub would be useful, especially their flexible hours, the ability to just walk in without an appointment, and having access to many different services in one location.
  • 60% of youth could see themselves visiting a hub (75% among those with a diagnosed mental health issue).
  • In the past two years, 57% of young people experienced a mental health issue, but fewer than 1 in 3 sought help.
  • 31% of youth said they had a diagnosed or undiagnosed mental health condition.
  • 27% of youth who had a mental health problem in the last two years said they weren’t sure where to get help. 40% were too shy or embarrassed to talk about their problem (higher among ages 18-25).

These findings are based on unpublished data from an online survey conducted by Bell through a third-party panel provider (Schlesinger Group) with Canadians from March 22 to April 7, 2022, and was statistically weighted to represent the Canadian general population for region, gender and age.

Author: is the marketing and communications manager with the Mental Health Commission of Canada. Mental health is one of her passions.
Photos: Young people gather at a Foundry centre in British Columbia. The model brings youth health supports and social services together in one spot.

I was born with hydrocephalus and spastic cerebral palsy, permanent neurological disabilities that affect information processing speed, coordination, speech, balance, and walking ability. I have chronic pain from increased muscle tone. I consider myself fortunate as I can walk and have achieved some significant milestones. In 2011, I acquired chronic facial pain following a viral infection. While the infection resolved itself, the pain persisted, and I developed generalized chronic nerve pain.

Understandably, this affected my mental health: I became withdrawn and depressed. Living with an invisible illness can be incredibly isolating, so finding appropriate supports is crucial. Pain management is important, but so is social connection—finding people who understand the mental health impacts of having an invisible illness. A person doesn’t have to have a disability or the same diagnosis to be a supportive friend and ally. Here are some facts about living with a chronic illness and its effects on mental health.

  1.  Chronic illness is often invisible, but it presents real, daily challenges

People with chronic illness may be employed, have a full family and social life, but this comes at a great physical and emotional cost. Often after volunteering or socializing, I need to rest for extended periods of time. Believe them when they say they are tired and allow them to rest. Someone may be cheerful yet depressed, anxious, or in physical pain. In this sense it is like smiling depression: just because someone may be smiling, it does not mean they are not in pain.

  • Chronic illness varies from one day to the next

Chronic illness doesn’t go away, but it varies from day to day and is affected by sleep quality, and pain triggers (noise, weather, time of day, etc.). Some days are better than others. Even close people may not be able to tell how the person with chronic illness is feeling. Asking goes a long way.

  •  Our illness is one aspect of our lived experience

It’s important to focus on things we enjoy, like being with people who see our whole selves beyond our illness. This gives us energy, boosts our mood, and reminds us that we are valued as we are. This can come from support groups, friends, family, or colleagues. People who acknowledge how hard it is to live with chronic conditions and who are willing to accommodate us.

  1.    We need to mourn the person we were before chronic illness

Our lives may look much different from what we wanted them to be. It’s normal to grieve this change, but we may need to set new, realistic goals. It’s useful to have someone encourage us and listen to our struggles without judgement.

  1.    People with chronic illness can thrive if we have healthcare access that is attuned to our needs

Advocacy is crucial. If the Covid-19 pandemic has taught us anything, it’s that anyone can become ill and therefore, accessing healthcare and mental health support is an essential part of living well. Oftentimes, doctors will treat the physical issue, which is important, but isn’t a wholistic approach to care, since physical illness and mental health are interconnected. It is overwhelming and exhausting to try to find a a psychologist outside a hospital setting who is well-versed in the psychological impacts of having chronic illness. And the process for accessing healthcare needs to be streamlined and mental health care access should be covered by provincial health insurance plans because mental health is part of health care.

Learn more about  the impact of concurrent physical and mental health conditions and ways to support those living with concurrent physical chronic illness and mental health problems or illnesses.  

Making strides in mental health promotion and access to quality care. What we learned from examples abroad.

We often interject with “it’s just a thought” after making a suggestion, perhaps to mitigate damage after offering unsolicited advice. While we usually think of it as a throwaway line, New Zealand has given it new importance by putting it at the core of a virtual cognitive behavioural therapy service led by therapist Anna Elders. For people with mild-to-moderate symptoms of depression and anxiety, Just a Thought provides tools to control emotions, thoughts, and behaviours through free online courses. Its ability to cut New Zealand’s persistent six-month wait times to see a mental health practitioner has also been impressive. With similarly long wait times in Canada, such innovations provide insights into how we too might respond to our evolving mental health challenges.

This possibility was something I picked up on while attending the eMental Health International Collaborative — known as eMHIC — an annual congress on new advancements at the intersection of mental health and artificial intelligence. The November 2022 meeting in Auckland gave me the a chance to examine some of the ways technology (while not the answer to all our problems) can help to increase access to mental health care in countries that are vast, have a shortage of clinicians, or face financial barriers. In this way, Canada has much in common with New Zealand, Australia, and other parts of the world. Our shared challenges brought leaders in the two fields together at eMHIC to consider some of the potential paths moving forward.

Canada is in the process of implementing a three-digit suicide prevention and mental health crisis line in November 2023. Ahead of that, New Zealand’s national telehealth organization — Whakarongorau Aotearoa — offers insights on implementing such a service. It offers free 24-7 access to a dozen clinical teams that connect the dots on intersecting elements of well-being, from mental health to social services to COVID-19 supports to smoking cessation. Between June 2021 and June 2022, operators connected with 2.7 million individuals, representing nearly one in two New Zealanders, with 74,000 of them specifically accessing mental health services.

The integrated approach to mental health care was a throughline in our discussions with leaders at eMHIC. The holistic focus is at the centre of the Auckland Wellbeing Collaborative’s support program, which brings together specialists for a coordinated approach to mental health challenges. For example, community support workers, health coaches, and health improvement practitioners might work together on a case file. The services are an extension of many general practitioner offices in the area, meaning that locals can access them at no charge wherever they normally see their doctor.

Michel Rodrigue and Colin Seery at Lifeline Australia

Michel Rodrigue and Colin Seery at Lifeline Australia

Learning about this incredible initiative made me think of the challenges here in Canada. Programs such as Stepped Care 2.0 have made great strides in reducing wait times for mental health services by giving people the option to “step up” or “step down” the intensity of treatment based on their preference or need. As well, various organizations are working on tools that enable practitioners to improve culturally appropriate mental health services, which is also promising. Still, Canada’s shortage of family doctors may make supporting a multi-dimensional team model toward wellness a far-off goal.

New Zealand’s wellness support team relies on a community approach through the concept of “whānau,” a Māori term loosely translated as “family,” but which includes one’s extended support network. In times of trauma and hardship, such as the 2011 earthquake or the 2019 mosque shootings, many New Zealanders turned to their communities and whānau to sustain their resilience and get support.

From literacy to legislation
Australia’s National Mental Health Commission has a mission much like our own, with a focus on promoting a better understanding of mental health and its outcomes, preventing suicide, influencing policy makers, and working with partner organizations to improve mental health and well-being for all. And like us, despite these efforts, the country is still contending with the effects of stigma. In a recent survey that explored public stigma, structural stigma, and self-stigma, the organization found that more than four million Australians experienced mental health-related stigma and discrimination in the past year. Just over one in four respondents said they would be unwilling to work closely with someone with depression, while 63 per cent said they wouldn’t be willing to spend an evening socializing with someone who is living with schizophrenia.

The Mental Health Commission of Canada’s own polling (in partnership with the Canadian Centre on Substance Use and Addiction) found similar evidence of pervasive stigma. More than half of the respondents said they believe stigma toward people with depression is still present, while two-thirds said they believe stigma toward people with an alcohol use disorder is still present.

Many are looking to legislative changes that will reinforce mental health literacy. Policies that help to prevent discrimination and promote equity, like those related to physical disabilities, are a growing area of focus in the mental health community, both at home and abroad.

The creation of a National Suicide Prevention Office by Australia’s federal government in 2021 is another encouraging shift toward collaboration in suicide prevention initiatives. Dr. Michael Gardner is leading the development of a national suicide prevention strategy to coordinate efforts between levels of governments and government agencies. According to Gardner, the focus will be on the policies and systems needed to reduce suicidal distress and suicide by improving social and emotional well-being, enhancing protective factors, and “empowering a connected and compassionate support system that is capable of providing tailored responses.” Several key suicide prevention initiatives are already underway, including the establishment of a nationwide crisis line for Indigenous peoples called 13YARN, whose programs are designed, led, and delivered by Aboriginal and Torres Strait Islander people.

Another Australian service called Lifeline offers 24-7 crisis support and suicide prevention for people across the country. Now in its 60th year, the organization receives a call every 30 seconds. Before COVID and the bushfires of 2019-20, Lifeline received about 2,000 calls a day. Now, they’re up to 3,600. As in Canada, the demand for crisis support has increased while suicide rates have remained steady. Canada’s suicide death rates continue stubbornly at about 11 each day. This further underlines the need for ongoing and dedicated investments in mental health and suicide prevention, collaborative efforts to make mental health and crisis support more accessible, and a wider understanding that good mental health is part of our overall well-being.

A quick word of congratulations
It was a true honour to congratulate Nicholas Watters — the Mental Health Commission of Canada’s director of Access to Quality Mental Health Services — on his Lifetime Achievement Award for eMental Health Development and Implementation from eMHIC. Another pioneer in this area, Dr. Patricia Lingley Pottie, was also honoured at the congress for her incredible work with IRIS, artificial intelligence technology that is used for customized treatment delivery and data collection at the Strongest Families Institute in Nova Scotia. I take inspiration from these and other leaders in the field who are advancing critical work in mental health advancement.

Author: is president and CEO of the Mental Health Commission of Canada.
Main photo: A delegation visited the Tiaho Mai mental health inpatient unit at Middlemore Hospital in New Zealand. It incorporates Indigenous culture into every aspect of care.

Australia’s Black Dog Institute blends research and community spirit. A conversation on outreach, balance, and the art of “business in the front, party in the back.

If you’re fortunate enough to visit Sydney in September, you might notice something odd: a whole lot of mullets.

That’s because each year, the Black Dog Institute (BDI) runs their Mullets for Mental Health campaign, where Australians are encouraged to grow their hair in the much-maligned style leading up to the fundraising period. Top earners — those whose business-in-the-front, party-in-the-back haircut brings in the most money — can also take home rewards — including the coveted mullet-wig hat.

The mullet offers an easy opening to raise awareness and funds for mental health research, much like Canada’s Movember moustache campaign does for men’s mental and physical health.

For Helen Christensen, who was BDI’s director for nearly a decade, campaigns like this are doubly beneficial. “We’ve built up a reputation within the community,” she said. “People are more likely to get involved because they know who we are, and our organization is more sustainable as a result.”

The Black Dog Institute — named for the way Winston Churchill once described his depression as “my black dog” — is Australia’s only medical research institute to investigate mental health across the lifespan. Before Christensen joined BDI in 2012, it was already doing innovative work, mainly studies on treatment-resistant depression while educating clinicians and other researchers about those findings, although it was relatively unknown outside the psychiatric community.

Using her background in population-based research, Christensen helped bring this work out of the hospitals and into the community. Those efforts included a strategic shift to internet-based, technology-driven, broader-scale community and longitudinal research. Rather than focusing on clinicians, BDI began offering education in schools and management training for workplaces.

While research is foundational to the “business” part of BDI’s work, their community events are now what drive it forward. That’s the “party in the back” part.

Community-based campaigns put the fun into fundraising while reminding Australians that no one is immune to mental illness. They are built around activities that encourage togetherness, like races, obstacle courses, and other ideas from community members.

Leading with lived experience
Yet BDI is equally committed to integrating the experiences of people with lived and living experience (PWLLE). Describing the growth of this area of expertise, Christensen explained that it started as an open call advisory group (much like the Hallway Group and Youth Council at the Mental Health Commission of Canada) but then evolved into a dedicated branch of the institute.

Black Dog Institute

Black Dog Institute

“We embraced lived experience early on but also recognized that it needed to be structured in terms of how that expertise was incorporated into the rest of the organizational activities,” she said. “It needed its own framework and processes, its own staff, its own network, and its own volunteers. Some of the framework is still emerging, but it’s the people with lived experience themselves who lead that process.”

Likewise, PWLLE among Australia’s Indigenous populations is integrated into the institute. Through their lived experience Indigenous centre, BDI helps with things like research and project management. But as Christensen emphasized, “doing this kind of work isn’t as simple as saying, ‘We want to do Indigenous mental health, let’s set it up.’”

“You’re the host for that organization or movement, you’re not the driver of it, and you’re not doing it for them,” she said. “If you’re lucky enough to be a respected organization that they trust and can fit their work with, then you can help — but first you have to be invited.” As this focused approach has evolved, Indigenous partners have become a cornerstone of the institute.

Prevention and progress
While Christensen stepped down as BDI’s director in 2021, she remains deeply committed to improving mental health — and saving lives — across Australia. She continues to challenge the status quo with a special emphasis on suicide prevention in her current positions as professor of mental health at the University of New South Wales and non-executive director on the BDI board.

Suicide prevention is nothing new for BDI, which offers a rich collection of research and resources in the field. But according to Christensen, a critical piece of the puzzle is still missing: data.

“It’s like trying to work blindfolded. There’s a lot of misinformation and catastrophizing in the absence of real data,” she said, adding that accurate statistics around self-harm and suicide attempts simply don’t exist.

In one example, Christensen relayed the story of a student who took an excess of pills in an attempted overdose. “She awoke in the morning and was physically OK, so she just got dressed and went to university like nothing had happened. That attempt wasn’t tracked anywhere. How often is this happening? We don’t know.”

To help close these data gaps, she believes in the value learning from other sectors. “Car dealerships have all kinds of data to improve business. Banking apps use metrics to see exactly which investments are paying off and which are not. Why can’t we have the same thing to improve the ‘business’ of suicide prevention?”

Leveraging digital tools
When COVID-19 forced people indoors, health care of all kinds shifted to virtual services, including mental health. Today, BDI continues to champion evidence-based digital mental health tools and resources and to investigate the effectiveness of apps. At the same time, Australians can request free counselling, peer support, and other telehealth services through the institute.

While the influx of digital health tools has made treatment options more accessible for many, as Christensen pointed out, it’s not a panacea. “The stand-alone services we can now offer virtually haven’t been integrated into our broader health system,” she explained. “Without an integrated health record that can report back to the care provider, there’s no way to confirm if people actually got better following treatment. That’s a major problem.”

For Christensen, this digital shift brings an unprecedented opportunity to overhaul what is often a disjointed system. “What I would like to see is integration — a model of care that includes digital health, and a technology platform that can deliver it. Only then will we see a true collaborative, patient-centred model of care.”

Despite current limitations in data and access to care, Christensen remains hopeful that digital tools and data collection have great potential, particularly for suicide prevention. “If we think about cancer and infectious disease, there’s been amazing changes over 40 years in how people are treated. Suicide prevention, on the other hand, is still a new field.”

“With better data to improve outcomes, more capacity to provide integrated care, and a focus on the social determinants of health, I believe we can really turn up the dial on mental health.”

Resources

Author: is vice-president of External Affairs and Development at the Mental Health Commission of Canada.

Karla is the VP of Programs and Priorities at the MHCC.

After the murder of George Floyd, and further acts of anti-Black racism and discrimination, many African, Caribbean, and Black people came forward — online, in mass media, and in the streets — to advocate for justice and change. Yet, for some, carrying the torch gets heavy as movements evolve and injustices continue. Finding the activism that’s right for where you’re at.

One of Melicia Sutherland’s earliest memories was from the day a teacher called her the n-word. She was in Grade 2.

“I was outside during recess, and I remember the teacher saying, ‘Everybody come inside now,’” Sutherland said. “The students were entering through the large doors, and I was next in line. The teacher slammed the door in front of my face and called me the n-word. I didn’t know what that word meant. I just felt like I did something wrong. Otherwise, why would this grown-up close the door on me and let everybody else inside?”

Sutherland recalled feeling a gamut of emotions while returning home from school: anger, embarrassment, shame. But later, curiosity arose after she asked her mom what she thought the teacher meant. “My mom was like, ‘I don’t know,’ and we kind of left it alone.”

Becoming the other
If only it was that easy. In the face of constant reminders of her Blackness, there was actually no way for her to leave it alone. After her experience with the teacher, she realized that she’d sensed something like it as far back as kindergarten, when she felt separated from the other children physically and psychologically.

That was in 1989, when at age five she moved with her family from Montego Bay, Jamaica, to the Toronto suburb of North York. Immediately, and for the first time, she had a sense of being an “other.”

“Teachers would take me out of the classroom and play with my hair while other kids were learning the alphabet,” she said. “I’ve always been like this little Black doll that non-Black people wanted to play with.”

Living with discrimination and the experience being treated as other eventually led Sutherland to realize the importance of seeking social change. “As I got older, and as I was trying to create and maintain a certain character and value system for myself, I reached the point where I had to become an activist,” she said. In the summer of 2020, Sutherland joined the Remember The 400 march in Toronto, motivated by the quest for justice for the killing of George Floyd.

She has still not seen the nearly 10-minute footage showing how he lost his life at the hands (or knee) of a police officer. For her own mental health, Sutherland intentionally stepped away from the 24-7 news cycle about the incident. “I was being bombarded with images and people were sending me videos. I don’t want to see anybody die; it hurts my soul. I came off social media because it’s not good for my mental health,” she said.

She also believes this act of self-care does not diminish her activism.

“It’s self-preservation. I don’t like those things because it becomes like Black death porn. People want to see it, and this kind of voyeurism happens, but I’m not here for that. So yeah, I’ve never seen the video, though I wanted to be a part of something I thought was going to bring significant change.”

And, while traumatizing, the response to anti-Black violence — seen, heard, and felt in the media and within African, Caribbean, and Black (ACB) communities — has also helped make a difference. According to a peer-reviewed National Academy of Sciences study, Black Lives Matter (BLM) protests have broadened the social conversation on anti-racist topics.

As the research showed, street demonstrations were an important first step for creating social change and shaping how people think about racism. Protests have also helped redefine the ways people learn and consume information about Black communities as they seek to reconcile issues about race and police violence. In addition, the study noted how individuals are showing up and re-making their own activism against racial inequalities.

At the same time, activism isn’t a one-size-fits-all proposition. The “active” part of activism doesn’t need to be direct or even active. Nor does it always mean marching, holding picket signs, or chanting the need for social change.

Sutherland’s activism “has always been through the arts, through spoken words, through language, through visuals — even doing hair. It’s not just marching,” she said. “What changes things is engaging at the ground level. It’s what you do in your immediate community, in your family, and with your friends and neighbours.”

Disengage to re-engage
Nicole Franklin, a registered social worker, psychotherapist, and clinical director and founder of Live Free Counselling and Consulting Services in Toronto, shares that belief. Since 2017, her Black-led, Black-owned organization has helped fill the gap of too few Black therapists in racialized communities. It has also provided education and training in Black mental health. For Franklin, “Black resistance” involves Black people’s everyday acts of resistance against white supremacy and colonialism within the political, economic, and social systems that push ACB communities to society’s margins. Such resistance is diverse and can take many forms, whether in classrooms, boardrooms, or on the streets. “Black people access self-care through joy, art, dance, passing down recipes — even cooking, which can also be an act of self-care and community care,” she explained. “This is the stuff we don’t talk about enough.”

While there is a diversity of forms, Franklin is quick to mention that continuous resistance can be counterproductive. “We shouldn’t always have to be resisting as Black folks. We also have the right to just be. Disengaging or tapping out can allow you to reconnect with self and the community, because part of activism is knowing when to pause and take a rest. Ask yourself what brings you joy? What ignites your creativity? It is our birthright to re-imagine oppressive systems and to have safe spaces to thrive rather than just focusing on surviving,” she said.

“Being Black can sometimes carry heavy expectations to be a spokesperson for BLM and similar movements on behalf of the entire Black community. Black people are not a monolith, and it’s not our job to teach co-workers, peers, or others when we don’t feel safe, ready, or able to engage in these conversations. (Plus, we are tired!) Black folks require safe spaces to respond on our own and must not forget to celebrate Black excellence and Black futures.”

For Sutherland, that means authentically and unapologetically embracing the freedom to explore her Blackness, including her “dark skin, kinky hair, thick lips, almond eyes, and full cheeks.” That said, her activism in her east-end Toronto community — which includes running leadership programs and facilitating violence intervention programs — supports all shades and colours, not only Black ones.

“People are always like, ‘Oh, Mel, you’re so pro-Black.’ I don’t want to carry the burden of representing my race because, and I say this with a gentle heart, skin-folk don’t mean kinfolk,” she said. “Many of us are Black and don’t at all share the same values, the same ideals, or the same goals. I don’t want to feel like I’m representing my entire race. I’m not a Black supremacist. I can’t stand white supremacy — why would I support Black supremacy? It’s weird. Thinking you’re better than anybody else is a weird thought process to me.”

Melicia Sutherland

Melicia Sutherland

One of Franklin’s goals in her therapy and community wellness practice is to support Black clients through their experiences of racism and racial trauma by developing action plans while validating their feelings and letting them know they are not alone. But she also stops short when it comes to Black people carrying the burden of anti-Black racism on behalf of the entire race.

“Racism, which is often internalized, impacts our mental health; it should be viewed as systemic issue, not treated as a personal deficit. I don’t think it’s always our responsibility to be out in the streets or online educating people all the time,” she said. “Sometimes all one can do is just be. Rest is also an act of resistance.”

Like the diversity among Black people across Canada, there are many ways for a Black person to decide how to participate in activism — and in their own self-care and community care. The overwhelming, traumatizing, and tragic events in the media around anti-Black racism involves radical transformation and cannot be sustainably or justly carried on the shoulders of individual Black people.

Activism for where you’re at
Angelique Benois, an advanced practice mental health nurse, psychotherapist, mental wellness consultant, and the director of Nurturing Our Wellbeing, recommends that the ACB community strike a balance between staying informed and internally absorbing the news on anti-Black violence.

“I strongly advise that, when people get informed about world events and receive media updates, that they do so with intention,” she said. “Because we are exposed daily to events that can cause emotional turmoil, our self-care practices need to become part of our lifestyle.”

In describing the way our mind and body can hold onto these images — and eventually let them go — Benois said, “It goes back to how our brain works. One of the many things our limbic system is responsible for is storing our memories and helping to assign meaning to them. By storing every racial aggression we’ve witnessed, every harmful event we’ve experienced, it has the potential to influence any of our future decisions and encounters, including our regular daily flow. As we become clearer on how certain internal mechanisms and systems in our body influence how we feel, think, and act, it starts to make sense how certain self-care practices could create a shift in outcomes.”

Franklin echoed this idea in terms of how each of us can re-evaluate what self-care means individually, apart from any commentary or criticism of what activism “should look like” from an outsider’s perspective.

“Redefining what self-care means is built within community care and is about healing ourselves and our Black communities. It doesn’t always have to be loud actions. Everyday underground acts of resistance are also important,” she said. “And for Black people, the self-care conversation goes far beyond discussions about ‘spa days’— it’s about engaging in social justice and taking time to rest. We need to bring new realizations to the exploration of self-care and community care, while allowing space to reimagine post-colonial worlds. As a Black woman, I feel one of the strongest things we can do is learn how to take care of ourselves and our mental health, while supporting one another and working together toward change.”

For the next generation of ACB activists, this is the self-care advice Sutherland gives and practises herself — including showing up for fellow members of the ACB community. “I feel like that’s the best way I’ve been able to maintain a healthy mentality and make sure to be around allies because I don’t want to have these ‘everybody hates us glasses’ on.”

I asked Sutherland what she would say to the teacher who called her the n-word if she could travel back in time.

“I would say, ‘It’s not right, but it’s OK,’ like the famous Whitney [Houston] song. At that time, I didn’t even know what that word meant. But I understood the intent: it was to hurt me. Words for me are very powerful and I take them to heart.”

Author:

Further reading:
Black Like Whom? Why we use ‘ACB’ over ‘Black’ from the Mental Health Commission of Canada.

Inset photo: Melicia Sutherland. Credit: Juanita Muwanga

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