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The Canadian Mental Health Association’s Mental Health Week runs from May 5-11. This year’s theme is #UnmaskingMentalHealth and encourages people across Canada to look beyond the surface to see the whole person.
Perhaps you know the tune – about Eleanor Rigby.
“Wearing the face that she keeps in a jar by the door. Who is it for?”
In their classic song about loneliness, The Beatles sum up beautifully what it is like to live with a “high-functioning” mental illness. The song comes to mind, at times, like when I am in a bipolar mood episode, I always leave the house with my mask on. Often, this is literal. I painstakingly put on make-up, painting a face that denotes coping and professionalism (wing tips for bright eyes! Blush for pink cheeks to denote good health!). When I leave the house, I match the attitude and tone of the people I interact with, putting in enormous mental effort to calculate the actions that will make me appear “normal.”
This mask broadcasts a message of “I’m fine,” when inside, I am often anything but. When I arrive home in the evening, I wash off the painted face and watch it circle the drain, as a kind of illustration of how depleted I feel, before I fall into bed exhausted from the effort.
For me, this year’s Mental Health Week theme is a call to action. When we unmask mental health, we create the conditions for reducing stigma by promoting understanding and eliminating discrimination against people with mental illness.
Masking – what is it, who does it, and why?
Masking, also known as “camouflaging,” is precisely that – trying to blend in with societal expectations by suppressing symptoms or traits, according to Autism Canada. It is a concept that has been most studied in the context autism and attention-deficit/hyperactivity disorder and is linked to the concept of “smiling depression,” a colloquial term for those who may slap on a smile to disguise their inner feelings.
Zachary Houle lives with autism and schizophrenia. He notes that autism has become more celebrated in the media (“autism chic” is even a thing), but he notes that the media portrayals can remove the reality and complexity of illnesses.
“I find with schizophrenia, people immediately think I’m an axe murderer or I’m dangerous and violent,” he says. “It takes less energy to pretend to be normal than going into an office knowing that I’m going to get hazed, which has happened in the past.”
Houle notes that a lot has changed in the 20 years since his diagnosis and that he is in a very progressive and understanding workplace now, but he still masks daily as it has become his second nature.
He is not alone. According to a 2023 poll from Benefits Canada, 45 percent of Canadian employees with autism feel that they have to mask their autistic traits at work.
Tanya Lepine-Darwiche, a woman who identifies as being on the autism spectrum and who lives with anxiety, agrees. “Masking is about the world accepting me being able to walk into a room and have my opinion heard without them placing judgments on me because I’m neurodivergent,” she says. “It’s putting on a performance.” She notes that it is harder to maintain social relationships when she doesn’t mask. “It’s what I need to do to be socially acceptable.”
As Houle and Lepine-Darwiche both note, masking is very useful in promoting social interaction and protecting oneself, but it also comes with costs, primarily burnout and isolation.
“I’d like to be vulnerable with people, to show them how much I trust them, but at least in the workplace I feel like I can’t do that,” Houle says. Lepine-Darwiche shared about the effects of a day of masking on her personal life, when she would come home and need a three- or four-hour nap just to recoup her energy. “It was really difficult on me and my relationship with my wife and family before I understood that all of my energy was going to masking,” she confided.
How masking affects treatment
If you are “good” at masking and continue to function, this can lead to downplaying how much you are affected by your symptoms. You, essentially, mask to yourself, and your healthcare practitioner, thus contributing to underdiagnosis and a lack of mental health supports, something both Houle and Lepine-Darwiche have experienced.
Masking also affects the level of social support that one receives. For example, when your reply is, “I’m fine,” those in your social circle cannot know that you might need extra support.
In a 2019 Ipsos study of working Canadians, 76 percent of respondents stated that they would be completely comfortable with and supportive of a colleague with a mental illness, but first they would need to know that support was needed.
The descriptor “high functioning” is not part of any diagnosis, but it is a term that captures of the reality of many. If someone imagines those with serious mental illnesses as not being able to get out of bed or go to work, that might be the case. However, for others, such as Houle, Lepine-Darwiche, and myself, we can attest to functioning adequately even when our symptoms are quite severe. Even my psychiatrist has had to learn that seeing me with my makeup done and my work clothes on, doesn’t mean that I am doing well.

Jessica Ward-King publishes under the name The Stigma Crusher to educate others about mental health. For her, this year’s Mental Health Theme is a chance to share more about what it means to mask – and to unmask – in different social situations. Sometimes that is literal – painting on an “I’m fine” face – before washing it off for the day.
Stigma, disclosure, and masking
Stigma – in all its forms – is a big factor influencing the decision to mask. According to sociologist Erving Goffman (1922-1982), those who are neurodivergent or living with mental illness will make a concerted effort to hide their symptoms – or to be “discredited” by others. Even by today’s standards, where conversations about mental health are increasingly common, many people feel reluctant to share. The same 2019 Ipsos survey of working Canadians found that 75 percent of respondents would be hesitant – or would refuse – to disclose a mental illness to an employer or co-worker due to stigma and fear of discrimination.
Goffman and others have noted how most people wear masks in their daily lives, in terms of trying to present themselves in certain ways in certain circumstances, such as on social media or at work. Putting your best foot forward isn’t the same as masking, however, where the goal is to suppress a key part of one’s identity.
For example, I experience this dilemma in another context – one of “coming out” as a lesbian, an identity that I constantly have to choose to disclose or not in a variety of situations. For example, in a conversation I can skirt around my life with my wife by cleverly using gender-nondescript language, but this brings with it a veil of inauthenticity.
Coming out about my mental illness (or not) feels similar. Do I let people in with vulnerability – or not? This is a decision that I am constantly having to make, and the solution varies with the situation, the people involved, how safe I feel, and my impression of how this “coming out” might result in negative consequences.
Chicken-and-egg situation
Without stigma, there would be little need to put on a mask to begin with, but to reduce stigma, there needs to be connections between people with lived experience of mental illnesses and other human beings – so which comes first?
While education, awareness campaigns, commemorative days, and articles like this one are effective to an extent, interpersonal contact is key according to a 2021 study in Society and Mental Health.
This, however, requires people with lived experiences to unmask, one person and one situation at a time. In other words, you need to reduce stigma to allow people to feel safe to unmask, but you need people to disclose their mental illness and unmask to reduce stigma. Chicken, meet egg.
To break that cycle, allies can play a role in creating the conditions where people feel safe to share their challenges and to open up about neurodivergence and mental illness.
For me, this year’s Mental Health Week theme is a call to action – to be my authentic high-functioning, high-performing self, and to also be okay to not be okay.
It’s also about not expending all my energy to maintain a perfectly painted mask, about not just saying “I’m fine” to make sure no one else is uncomfortable, but to feel free to say that I am struggling if I feel safe enough to do so.
When I get home from work and wash off my makeup, I want to have energy left for my family, my hobbies, and my wellness.
Outside of the home, I want to be in a world where I can take off my mask. I won’t be able to brave it every time, in every situation, and with every person – and that’s okay. The mask can be protective when the situation warrants, but little by little, unmasking can make meaningful connections to change minds.
Author: Jessica Ward-King, aka the StigmaCrusher, crushes the stigma of mental illness by being radically open about her experiences living with bipolar disorder.
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Cancer.
It feels intensely personal when it happens to you. You think, “Why me?” Then, as you look at the statistics, you realize, “Why not me?”
Cancer is ubiquitous.
The day I received my cancer diagnosis, 675 other Canadians were hearing similar news. A stark reminder that I was part of a larger collective experience.
It’s happening to more and younger people. According to the Canadian Cancer Society, of those diagnosed with cancer in Canada, nearly 40 per cent are between the ages of 20 and 64. In other words, I’m in good company.
There are two sides to every coin, and while a cancer diagnosis is unlucky by any measure, the flip side is equally important.
I had comprehensive medical care, paid leave, a compass to navigate a complex system, and a network of supportive peers to buoy me up on my hardest days.
There’s a saying that we may all be in the same storm, but we’re not all in the same boat. That resonated deeply with me, once I was able to wrap my head around a new reality.
Not-so-normal
It all started in the fall of 2023. I was bone tired. No amount of rest would restore my energy levels. I couldn’t cook a meal or have a meeting without needing a nap. And I’d wake as tired as I was before.
Like a lot of men, stubbornness is among my hallmark traits. My spouse insisted I go to the doctor. Left to my own devices I may not have heeded the alarm my own body was raising. Being partnered with a strong and smart individual is another checkmark in my good fortune column.
But I’ll be honest. A diagnosis of prostate cancer felt like a slap in the face.
I was fairly young. Healthy. Fit. I ate right. It’s comforting to feel you have a modicum of control, and there are many things we can and should do to stay healthy. But it’s a kick in the teeth to realize those things aren’t always enough.
Try as you might, you can’t rationalize cancer away.
My cousin, and dear friend, died of prostate cancer at 59 – only months before my own disease came to light. He had to travel to Gatineau from Northern Quebec for treatment, another health disparity experienced by friends and neighbours in rural and remote communities.

Michel Rodrigue, President and CEO, Mental Health Commission of Canada.
A not-so-universal safety net
And while cancer doesn’t discriminate, socio-economic status does. Cancer is never a walk in the park. It’s a long, lonely night of the soul.
But my situation was offset by the ability to access psychological supports, medications, nutritious foods, and creature comforts.
Unlike 6.5 million people in Canada, I had a family doctor at the ready. Language wasn’t a barrier to understanding, and transportation and accommodation costs, when they were required, didn’t break the bank.
For many, the extreme of a cancer diagnosis is accompanied by a lifetime out-of-pocket costs – we’re talking about tens of thousands of dollars.
From where I sit, those of us who’ve walked this path and emerged, somewhat unscathed, have a responsibility to speak up.
Advocacy – for oneself or in the broader sense – is itself a privilege.
A healthy workplace: Antidote to illness
New research from the Canadian Cancer Society took the pulse of Canadians. Survey respondents were asked how they felt a cancer diagnosis might affect their finances. The responses were sobering:
- Nearly 30 per cent feared job loss
- Over 40 per cent anticipated career setbacks
- 80 per cent worried about long-term financial impacts
When you’re unwell, workplace support can be a lifeline. My experience was transformed by colleagues who did more than just accommodate – they actively supported my journey.
The stress and anxiety of my illness, an admittedly heavy burden, was lightened by colleagues sending supportive messages; shouldering the load while I was away; holding the space for me when I got back.
Flowers appeared on my desk. My team respected my treatment schedule; my uneven recovery; my uncertainty. When brain fog set in, they reminded me. When they saw I was flagging, they suggested we reconvene. When I wasn’t my best self, they gave me a pass.
But I couldn’t help reflecting on a critical inequity.
Cancer was met with visible support, while mental health challenges often remain shrouded in silence. We have a responsibility to fight back against the stigma that relegates a mental illness diagnosis as unworthy of the same empathy I received.
Peer-support: A priceless gift
Prostate cancer accounts for 20 per cent of new male cancer cases, but statistics don’t capture the human experience. The camaraderie with fellow patients, survivors and caregivers refilled my tank depleted by radiation.
That’s why I believe connection is our most powerful healing mechanism.
A naturally reserved person, I’ve worked to become more open as I age. Prostate cancer threatened this progress. It felt like a blight on my masculinity.
With others who had walked this path, I found a language of understanding that transcended medical terminology. We spoke about fears, and revealed vulnerabilities – both the mundane and monumental anxieties that accompany a cancer diagnosis.
To cope, or not to cope
Over the years, many of us have developed mechanisms to cope with life’s uncertainties – and the big “C” is a larger uncertainty than most.
But Cancer is stealthy. It undermines your confidence and robs you of the ability to concentrate and the energy to exercise.
My usual punishing bike rides through Gatineau Hills were out of the question. Over time, I grew to celebrate my smallest victories – a walk to the end of the driveway; taking the dog around the block.
A silver lining was rediscovering a love for music, forgotten in the hustle of daily life. When I felt like my feet were encased in cement, music let my spirit soar free.
Resilience isn’t about maintaining old capabilities. It’s about discovering new ones. But we’re not all given the same opportunity to do that.
From personal challenge to collective compassion
My experience threw into stark relief that privilege is the scaffolding on which resilience is built. I didn’t emerge from this journey transformed for the better because I did something remarkable to deserve it; I did so because I had the resources – financial and social – to be successful.
Resilience isn’t about returning to who you were, but about moving forward with newfound understanding. I’m committed to advocating for those who face greater challenges in their cancer experience.
Cancer shouldn’t be faced alone. It takes a society to mount the kind of powerful response we need.
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One year after the Mental Health Commission of Canada (MHCC) was created in 2007, the non-profit established its Youth Council, a program designed to engage younger adults (18 to 30) in the MHCC’s mission to improve the country’s mental healthcare system. At the time, the Youth Council program was ground-breaking in that it signalled a move towards involving people with different perspectives and lived experience in the project of changing attitudes about mental well-being and removing barriers to accessing mental healthcare treatment.
The MHCC’s Youth Council is, at its core, an advocacy group working to amplify the voices of younger people. It’s run by folks with a commitment to positive change and helmed by Em Alexander and Colbi Mike, the council’s current co-chairs.
Colbi Mike, a young Indigenous mother, documentary filmmaker and law student from the Treaty 6 Territory in central Saskatchewan, is focused on, among other things, dismantling barriers to maternal mental health and the effects of oppression on Indigenous peoples.
Em Alexander, a queer mother of two and First Nations person with European ancestry from Newfoundland and Labrador, is passionate about mental health advocacy, as well as supporting people who have experienced trauma and those facing systemic barriers to accessing quality care.
We asked the Youth Council’s co-chairs to share their thoughts about the challenges facing young people today and how mental healthcare systems can better meet the evolving needs of people dealing with the ever-changing stresses associated with contemporary times.
Acknowledge that challenges for younger generations of adults are unique

Em Alexander and Colbi Mike
Em Alexander: People my age grew up in a very different environment than our parents and grandparents, who didn’t experience the overwhelming influence of technologies like digital media. We grew up with constant exposure to world events, which can have a big impact on young peoples’ mental health and well-being. That difference makes it especially important for mental health programs to include young peoples’ perspectives and input to be successful, engaging and meaningful to the people they serve.
Colbi Mike: Youth today face extra challenges, from our economy to mental health struggles and substance use to systemic racism. Indigenous youth, in particular, carry the burden of intergenerational trauma, and ongoing discrimination and many Indigenous mothers—honestly, I would say all—encounter systemic racism. I guess it’s just a lack of understanding of who we are as Indigenous people and where we are currently in out societal healing.
Bring more young people into conversations about mental health
Colbi says: Youth bring fresh perspective, lived experience, and innovative ideas to the table and, since they’re directly impacted by policies and programs, their involvement ensures that initiatives are relevant, effective, and empowering. Ignoring their voices in the past has led to gaps in understanding our needs. Involving young people not only builds better programming, it also fosters a sense of belonging, leadership, and accountability among young people. I think it’s imperative to involve people who’ve lived in this age of this time, and to empower them with a voice, right now.
Em says: Incorporating the voices of young people is a critical step in program development, particularly for programs that aim to serve youth. The Youth Council was established in 2008, and I consider the MHCC to be a leader in the field when it comes to including young people and people with lived experience in meaningful ways in their program and policy work. It’s so important for young people to be involved in decisions that will impact them.
Give people with lived experience of mental illness a bigger role in decision-making
Em says: It goes right back to the saying “nothing about us without us,” really. If you’re creating or updating policy that is relevant to people with lived experience, then they should be involved in that process from the start. Would you want someone to design support for you without listening to your experience or what you need, or what has or hasn’t worked before? Of course not. To get it right, you need to include lived experience. This is incredibly important in policy work because it can have lasting impacts on services, access, quality of care, and other things.
Colbi says: It’s absolutely critical to hear more from people with lived experience. Policy affects real lives and those impacted should have a seat at the table. People with lived experience have insights that professionals and decision makers might overlook, and their involvement ensures that policies are not only practical but also inclusive. Engagement also builds trust, accountability, and long-term success.
As an Indigenous mother, I have first-hand knowledge in navigating challenges such as barriers, cultural disconnect, and limited support systems. My lived experience helped me approach issues of empathy, cultural awareness, and ensure that programs and policies are grounded in real-life struggles and successes.
Em adds: As co-chair, my lived experience, both personally and as a caregiver, plays a role in my approach. My goal is to approach leadership from a trauma-informed and recovery-oriented lens, and to uplift and value the intersectional identities and experiences that our members hold. It’s been a very meaningful role for me to hold over the last several years and we operate very well as a council with respect, trust, and support.
The next steps include raising awareness, education and funding
Colbi says: Education is essential for reconciliation. Healthcare professionals need to understand the lasting impacts of residential schools, colonial policies, and systemic oppression to provide culturally safe care. While there have been efforts to include this education in some curriculum, the process is slow and inconsistent. Call to action #24 (from the Truth and Reconciliation Commission of Canada’s 94 Calls to Action) emphasizes that this is a priority, but we still need more accountability to ensure all healthcare workers are equipped to support Indigenous patients with respect and understanding.
Em says: From my own experience working at the intersection of non-profit and mental health sectors, there needs to be more support for the mental health workforce. We’re starting to see more awareness when it comes to that problem, but one of the biggest challenges I still see is good people wanting to be able to do more to help but, at a systemic level, not having the resources or capacity to do so. Sometimes this comes down to cost of services, access, wait times, or eligibility, but there’s no shortage of people wanting to support others. I sincerely hope that funding will be maintained for mental health care and related programs and initiatives throughout transitions in political governance.
We all have a role to play when it comes to providing support for people in need
Em says: When people are reaching out for support, don’t assume their identities, or their needs, or experiences – ask them, and listen with the intent to learn. It’s a challenging time right now, particularly for members of the 2SLGBTQI+ community. There are very real threats to safety for our community created by the hate and ignorance outside of our borders—and here in Canada, too. Check in on the people in your life from these groups because they are being targeted right now—BIPOC communities, 2SLGBTQI+ communities, immigrants/refugees, and others—and they need all the support they can get.
Colbi says: Mental health is deeply tied to the well-being of families and communities and yet mothers often face stigma, isolation, and limited access to safe mental health services. It’s important, therefore, to support mothers by investing in accessible and appropriate mental health care, childcare, and transportation.
We also need to keep creating programs that integrate cultural teachings and community support, because, for Indigenous people, healing often comes through reconnecting with our culture, language and communities. Investing in these areas can strengthen resilience and identity for future generations.
Author: Christine Sismondo, PhD, is a historian who writes about social issues. Her work is featured regularly in the Globe and Mail, and the Toronto Star. She is a National Magazine Award winner and the author of several books.
To mark Nutrition Month, the Mental Health Commission of Canada (MHCC) sat down with Christina Seely, Registered Dietitian, Certified Diabetes Educator, and co-chair of the Dietitians of Canada Addiction, Mental Health & Eating Disorders Network, to discuss the deeply intertwined relationship between our mental well-being and food choices, in a bid to give us all something more well-balanced to chew on.
“It’s complicated…”
A relationship with food. It’s something everyone has in common. In fact, I’d be willing to bet that if Facebook had a status update on the subject, we’d all be perpetually set to “it’s complicated.”
And it’s only getting more so.
Twenty years ago, the jury was still out on the connection between food and many chronic illnesses. Today, we know the right choices can help stave off depression, dementia, and a host of other health concerns.
No pressure, right?
Now, throw into the mix an appearance-obsessed culture and the relentless influence of online “lifestyle” purveyors, whose perfect plates and elevated palates can leave the rest of us feeling like we’re eating dust.
It’s hard to make thoughtful choices when we’re drinking from a firehose of mis- and disinformation, all while enduring shame and blame that can further disenfranchise us from a healthy relationship with food.
I chatted with Christina to understand how we can reframe this discourse, embracing a more compassionate, common sense approach.
It all comes down to science
While our stomachs might grumble, it’s actually our brains that have the hungriest cells. At a mere two percent of the body’s weight, our brains consume an astonishing 20 per cent of food energy.
To build and maintain its structure, the brain forages for 50 different nutrients, maximizing its function and protecting itself from harm.
“The production of feel-good neurotransmitters, like serotonin or dopamine, is enhanced or limited based on our diet,” explains Christina. “And while the causes of mental illness are complex, food is an essential building block of brain function.”
It follows then, that an optimal diet can improve mood and boost energy levels, and not just by a little bit.
A well-nourished brain is more resilient to stress, and nutrition affects brain health throughout our lives, from earliest childhood to our elderly years.
“Appropriate nutrition can reduce the risk of depression by about 40 per cent, and upwards of a third of Alzheimer’s diagnoses might be preventable through lifestyle choices,” says Christina.
Choices that, unfortunately, aren’t readily available to everyone.
“Take mental illness treatment and diet,” says Christina. “This may be a particularly fraught cross-roads. Common medications for serious mental illnesses can increase appetite, thirst and fatigue. Also, symptoms of mental illness can affect energy level and, by extension, the planning, shopping, and cooking process.”
A perfect storm, often leading to increased reliance on convenience foods and delivery options, which helps to explain the comorbidity between weight management and mental illness.
“There is a double stigma for people living with mental illness and a higher weight. And, because the mental and physical health systems often operate independently, people are less likely to receive best-practice care for their physical health,” says Christina, who runs a monthly dietetic clinic for clients of the Canadian Mental Health Association.
“Redressing inequity is a passion project,” she explains. That’s why she was drawn to London’s InterCommunity Health Centre, which provides care to those who traditionally face barriers.
Behind the curtain: A dietitian’s perspective
No matter our circumstance or backstory, Christina says people may be hesitant to see a dietitian because of fundamental misconceptions about what they’re going to hear.
“I assumed that the approach would be prescriptive,” I admit, too embarrassed to confess that my own breakfast was three digestive biscuits and a cup of tea.
But Christina reassures me that clients are often far harder on themselves than a dietitian would ever be. This is especially true among people who’ve experienced cardiac events or received a diabetes diagnosis, for example.
“Some people arrive clutching these ridged lists of dos and don’ts, berating themselves for the slightest deviation. So they’re often pleasantly surprised when we explain a big part of our job is making sure they don’t lose the joy they once found in eating.”
The surest route to throwing up your hands, she explains, is creating a set of impossible-to-meet criteria.
“The last thing I want my clients to feel is perceived failure or self-recrimination,” emphasizes Christina. “This is a lifelong journey with highs and lows. What we’re trying to do is smooth it out, and aim for the manageable in-between.”
I tell her what a relief it is to hear someone talking about food from a common sense perspective, instead of in a perfectionistic or performative way. But then, in the billion-dollar space that’s diet and weight management, common sense is what’s desperately lacking.
Add to this the advent of new weight management medications, and the complexity of an already fraught dialogue grows.
“While they [medications] can be helpful for certain people under the right circumstances, they also come with a hefty price tag and limited insurance coverage, creating yet another barrier between those who can access certain treatments and those who’re left out in the cold,” says Christina.

Christina Seely, Registered Dietitian, Certified Diabetes Educator, and co-chair of the Dietitians of Canada Addiction, Mental Health & Eating Disorders Network
Perfect vs. fed: Finding balance in an imbalanced world
In the truest axiom I’ve heard in a long time, Christina suggests, “We can’t let perfect be the enemy of fed.”
She goes on to explain: “If you have IBS or another chronic gastrointestinal condition, it’s okay to subscribe to the survival diet when you need to.” In short, eat what you can tolerate without making yourself more unwell.
“Honestly,” I say, “these judgment-free statements are so refreshing and unexpected.”
Christina notes that one of the biggest challenges Dietitians Canada faces is the onslaught of misinformation feeding Canadians a diet of unhelpful content, which is often profit-motivated rather than person-centered. Cutting through the noise of fad diets and miracle cures becomes increasingly difficult in our information-saturated age.
“Food is central to so many parts of our lives, and the cultures that are the healthiest tend to embrace the beauty of breaking bread together, rather than creating a societal expectation of perfection.”
Voicing vulnerabilities
Speaking of perfection, I reflect that we’re conditioned – almost from birth – that there are right and wrong ways to eat and be fed.
I remember being unable to breastfeed my premature daughter and feeling utterly inadequate, until someone finally said to me, “Canned veggies, fresh veggies… the important thing is that you’re feeding your child with love.”
For so many of us, food is a means to express affection and socialize. Having that impulse curtailed – whether you live alone, or have an allergy, intolerance, or illness that detracts from enjoying the communal nature of food – can be isolating.
But until we normalize voicing these vulnerabilities, we’re going to continue to be islands. This can be especially true of people who struggle with their weight in a society that is still in recovery from worshiping thinness. Over time, Christina herself has shifted to a “weight-inclusive” approach, meaning her consults are a guilt-free zone.
“We tend to keep our food insecurities, whether economic or emotional, very buttoned up,” Christina notes. “As dietitians, it’s important that we convey we’re here with an eye to support. Full stop.”
In fact, peeling back layers to help people identify the many factors that can influence eating habits – including stressors and difficult experiences – is part and parcel of the role.
“Studies have shown that at least 50 percent of us qualify as having had an adverse childhood experience (a potentially traumatic event) as a child,” says Christina.
This reality should free us to be more honest about our challenges, not isolate us. And yet, in our world of curated Instagram perfection and a sea of aspirational cooking content, the widening chasm between haves and have-nots is starker than ever.
Food bank usage is up 90 per cent from just five years ago – the highest it’s ever been. Helping people manage difficult budgetary decisions has added complexity to the dietitian’s traditional role. To help meet this growing need, Christina’s health centre has created handouts to highlight money-saving options like dollar store shopping, price matching, and apps like Too Good to Go and FlashFood.
But financial insecurity is often layered. For example, someone living with serious mental illness may experience addictions, like smoking, which displace the food budget and increases the risk of nutrient deficiency.
The bitter irony?
“Those who could benefit the most from a high-quality, healthy diet are often the least able to obtain it,” Christina concludes.
Meeting this depth of need is just one of the many obstacles Christina and her colleagues face.
Disordered eating – Red flags and roadblocks
“Sometimes our hands are tied even when there are concerns,” explains Christina. “As allied health professionals, we can’t offer a formal diagnosis around disordered eating, and there may not be a straightforward avenue for getting one – or accessing supports.”
Language, says Christina, is often an initial red flag for dietitians when it comes to identifying someone who may be struggling with disordered eating.
“People may indicate a strong value judgment on food. For example labelling them as ‘bad or fear foods,’ and others as ‘safe foods,’ which can indicate a cause for concern. Another sign can be if people report spending a great deal of time worrying about their food choices and weight.”
But with 6.5 million people in Canada lacking a family doctor, the most obvious door to medical support may be closed, while wait lists for formal eating disorder programs can stretch two years or longer.
Dietitians are left with imperfect solutions: mental health or therapy referrals when a client has access, either through employer benefits or if publicly funded coverage exists; books, webinars, and other self-guided materials when finances are a constraint.
“Provincial insurance for dietitian visits often comes following a specific diagnosis,” Christina explains, “which curtails the opportunity to take a more proactive approach.”
Small steps, big impacts
Despite these challenges, Christina is convinced there is still reason for optimism. Her best piece of advice?
Try to avoid thinking of food as the enemy.
“Consider that a wide range of eating habits can support health – and small changes to food choices can have an outsized impact. Whether it’s adding a serving of frozen veggies, cooking two meals a week at home, or cutting down on soda.”
The biggest thing to remember, she advocates, is that we’re all experiencing challenges, from feelings of inadequacy to overindulgence.
As a parent, I deeply relate. I chastise myself for serving too many chicken nuggets and too few chopped veggies. But my conversation with Christina reminds me that a healthy diet has room for a range of foods, and we shouldn’t beat ourselves up for doing our best on any given day.
Nor should we give up on doing that little bit better.
“If we push ourselves too hard, we can conclude the effort is futile, why bother.”
That’s why taking an approach of everything in moderation is the likeliest route to reaping the long-term benefits of making more nutritious choices. Chasing a number on a scale or perfect pant size isn’t the solution, because finding true nourishment is about feeding your whole self – body and soul.
A seat at the table
There’s something comforting in the knowledge that there is no such thing as a perfect relationship with food. Contrary to popular belief, licensed experts like dietitians aren’t there to police our intake. Instead, they can help us see opportunities for choices that might better serve us, all while validating our fears and frustrations.
Christina’s approach reminds us that our worst tendencies—from self-disgust to self-righteousness—aren’t on the menu.
Instead, dietitians offer a more palatable approach: one that acknowledges the complexity of our relationship with food while providing practical tools to make that relationship healthier.
Sure, food is sustenance.
But it’s also connection, memory, comfort, and joy. Like it or not, we’re in this relationship for the long haul. Making small, daily commitments to improved choices will help us reduce our risk of developing both physical and mental health conditions.
The path will be different for each of us – depending on our biology, psychology, finances, and culture.
In an ideal world, there’s a place at the table for all of us.
Author: Suzanne Westover
An Ottawa writer and former speechwriter, and Manager of Communications at the Mental Health Commission of Canada. A homebody who always has her nose in a book, she bakes a mean lemon loaf (some would call her a one-dish wonder) and enjoys watching movies with her husband and 14-year-old daughter. Suzanne’s time with the MHCC cemented her interest in mental health, and she remains a life-long learner on the subject.
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This article is part of the Catalyst series called Language Matters on terminology and usage.
Like the problem of homelessness itself, the issue of language around homelessness is complex and multifaceted, with researchers, experts, and those with lived experience asking if there is a different way of talking and thinking about housing that would drive the conversation rather than mire it in stigma, prejudice, and discrimination. Like those experiencing housing insecurity – something that can be viewed on a spectrum of risk in terms of access to and maintaining shelter – there is no one right answer.
The term homelessness can broadly encompass “the situation of an individual, family, or community without stable, safe, permanent, appropriate housing, or the immediate prospect means and ability of acquiring it,” according to The Canadian Observatory on Homelessness.
This can refer to those who are living in emergency shelters, couch surfing, living in encampments, those who are living in environments not intended for human habitation (such as cars, garages, or makeshift shelters), and those at risk of moving to these living arrangements. The definition encompasses not only income and housing, but also access to employment, health care, clean water and sanitation, schools, and childcare.
Word choice
The words we use do not, themselves, change the experience or impact of homelessness – but they can shape the conversation. For example, terms such as “houseless” or “unhoused” are emerging to place the emphasis away from the individual, and toward the bigger problem – a lack of affordable housing, something that is of great concern to 45 percent of people in Canada, as of late 2024 reporting from the Canadian Social Survey.
Al Wiebe knows these concerns. He is a housing advocate in Winnipeg who has experienced homelessness and describes himself as having no fixed address. He uses the word “homeless” to describe his experiences because, “a house is just a shelter, a roof over your head,” he says, noting that some people living in encampments, for example, may feel they have a “home” even though they are without a traditional “house.”
Further, Wiebe notes that more than 31 percent of homeless people come from Indigenous communities, with many people from within those communities noting that “unhoused” or “houseless” are more appropriate terms for those who may consider Earth their home.
Person-centred language
This term aligns with person-first language – something that focuses on the individual. For example, in the case of mental health conditions, you could describe a person as living with schizophrenia as opposed to “having” or “being” an illness, disability, or condition. In the case of housing – a lack of affordable options is the problem – not the person.
Pearl Eliadis talks about this nuance in “Turning Off the Tap: Preventing Homelessness for Victims of Violence,” her chapter in Ending Homelessness in Canada: The Case for Homelessness Prevention (2024), edited by James Hughes.
Eliadis is an associate professor at McGill University and a lawyer with more than a decade of experience, including work with the United Nations and the Canadian Human Rights Commission. She was working with Melpa Kamateros on a research project in 2021 as part of the Quebec Homelessness Prevention Policy Collaborative. At the outset, they were having a conversation on language.
Kamateros – co-founder and executive director of Montreal’s Shield of Athena Family Services – offering emergency shelter for those experiencing intimate partner violence – says care is needed in the use of the term.
“These women are not homeless, at least not as long as they are with our shelter!” Kamateros explains to Eliadis, who writes: “There is a feminist argument at play here: framing the experience of a woman fleeing violence as ‘homelessness’ places the focus of the policy problem on her; it reframes who she is, even though her circumstances were the product of someone else’s violence. The woman may be temporarily unhoused, but that does not make her ‘homeless’.”
Evolving ideas
Some sources, such as Regeneration Outreach in Brampton, Ontario use “homeless” to refer to someone with no fixed address and “houseless” to refer to someone who does not have a traditional home, but does have a place to stay, such as an RV or other non-permanent structure. Blanchet House in Portland, Oregon uses both “houseless” and “unhoused” interchangeably over the more stigmatized term, “homeless.”
However, as advocates are noting, changing the terms may eclipse the bigger issues.
“Even the benefit of switching from a word loaded with negative connotations to one that is denotationally the same thing but without those connotations only has a negligible benefit that lasts a few years, until stigma grows on the new word too,” wrote Frances Koziar, a young, disabled, retiree, and a social justice activist living in Kingston, Ontario in an Ottawa Citizen op-ed.
While language continues to evolve, it is only one part of a much larger issue. The debate over terminology should not be used as a form of virtue signaling without meaningful efforts to tackle the deeper challenges of housing affordability, mental health, and substance use.
Further reading: A Roof of One’s Own: The lack of housing options brings its own kind of homesick feeling.
Jessica Ward-King researches and writes as The StigmaCrusher. She feels most at home when learning about and advocating for mental health.
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Welcome to the eighth installment in the MHCC & series, designed to get to know our HealthPartners membership, and discover how we can best support one another.
To mark Kidney Health Month, I sat down with Elizabeth Myles, National Executive Director of The Kidney Foundation of Canada, to learn about the organization’s remarkable journey and the critical connection between kidney disease and mental health.
Silent workhorses: Understanding our kidneys
Core childhood memories stay with us well into adulthood. Often they inform our outlook, even if we don’t realize it. That was the case for me when I was asked to choose a HealthPartners charity to learn more about. I picked The Kidney Foundation of Canada without hesitation.
Of course, it only took a moment of reflection to figure out why.
Many years ago, my best friend’s father was very sick. I remember playing with her in the backseat of the car, almost weekly, as we drove with her mom to collect him from the hospital.
I knew little about his condition, just that he was having a medical treatment to clean his blood, something invisible and automatic that I’d never given any thought to. I understood his kidneys needed help to work, but I couldn’t grasp why he wasn’t getting well. The seriousness of his chronic illness only hit home after he died. Kidney disease took my best friend’s dad, and left us both with more questions than answers.
My conversation with Elizabeth was an opportunity to fill in the blanks left empty all those years ago.
During our discussion, I was struck by how little most of us know about these vital organs. Our kidneys are the body’s filtration system. They remove waste and excess fluid from our blood to create urine; regulate our blood pressure; produce hormones that help make red blood cells; and activate vitamin D for healthy bones.
For our kidneys, it’s all in a day’s work.
“Most Canadians don’t spend much time thinking about their kidneys,” Elizabeth explains, referring to a recent poll conducted by The Kidney Foundation. “Yet these fist-sized organs process about 200 liters of blood each day. They’re truly the unsung heroes of our body.”

Elizabeth Myles, National Executive Director, Kidney Foundation of Canada
Six decades of progress: From certain death to hopeful possibilities
The Kidney Foundation celebrated its 60th anniversary last year, prompting me to ask Elizabeth about the good news stories in kidney health over these last six decades.
It turns out there’s plenty to celebrate. Back in 1964, kidney disease was essentially a death sentence. Dialysis was for acute treatment – not life-sustaining as it is today. Transplant science was in its infancy.
Fast-forward to 2025 and we’re seeing rays of light in a once a very dark space. At-home dialysis is a reality. A transplanted kidney can function for 20 years or more, enabling recipients to thrive not just survive. Anti-rejection medicines are growing in availability and sophistication, and new treatments include powerful drugs that can slow, and even reverse damage.
“It’s an exciting time to be doing this work,” Elizabeth says with genuine enthusiasm. “We’ve come so far, and there’s real hope on the horizon.”
The physical and emotional burden of kidney disease
But the flip side of medical progress is the many challenges that remain. It’s these that will be the focus of The Kidney Foundation’s next chapter.
Kidney disease is sneaky, offering little in the way of physical symptoms until it’s advanced. “Imagine going to hospital and learning that you’re direly unwell overnight,” says Elizabeth, emphasizing that a diagnosis this serious isn’t just about the physical reality, but also about the mental health and financial implications.
While more options are available today, dialysis is still a significant burden for those who need it. In-centre dialysis is typically three four-hour sessions each week. Not only is it time-consuming, but it’s also invasive and disruptive. Beyond this, it causes emotional distress, especially when, for most people, the diagnosis itself comes as a complete shock.
“Suddenly you’re faced with the harsh reality of your own mortality, dependent on a dialysis machine, and shouldering the mental load of a now uncertain future. This often brings on feelings of anxiety, depression, and deep grief for the life you once envisioned.”
To add insult to injury, the financial burden can also be overwhelming. “We’re seeing people diagnosed younger and younger, many in their prime earning years,” Elizabeth notes. “Between time away from work for treatment, medication costs, and transportation expenses, kidney disease can devastate a family’s financial stability.”
Finding community: The power of peer support
That’s where The Kidney Foundation’s peer support network becomes not just a source of comfort and information, but a veritable lifeline.
In recognition that one-size-doesn’t-fit-all, the organization has three different kinds on offer: one-on-one, online private forums, and virtual peer-support groups, because everyone who is diagnosed may process the news differently.
“We offer more than 200 different support groups,” Elizabeth explains, “catering to the diverse needs of those seeking support — from individuals at various stages of illness to caregivers and parents.”
The value of peer support is something I’ve seen firsthand working in the mental health space. Connecting with others who share our experiences can normalize our challenges and give us practical wisdom above and beyond clinical advice.
“There is immense reassurance in seeing others coping well,” Elizabeth adds. “It transforms the narrative from ‘my life is over’ to ‘I can still live meaningfully with this condition.’”
The gift of life: Transplantation and organ donation
While innovative medications are now available, with more under development, a kidney transplant remains the gold-standard for successful outcomes. But demand far outstrips supply.
“Did you know that 71 percent of Canadians waiting for an organ transplant are waiting for a kidney?” Elizabeth asks. “That’s thousands of people whose lives are on hold, sometimes for years, hoping for a call that might not come in time.”
Elizabeth and her team are working to create favorable conditions that support living donors – both emotionally and financially. They are advocating for changes, such as paid leave from work during recovery, to make altruism less costly for those inclined to give.
“Organ donation is the greatest gift someone can receive,” says Elizabeth, “and most Canadians support it, but sometimes, life gets in the way of people taking the step to formalize their wishes [to be a posthumous donor]. We’ve worked to create avenues that make that choice front-and-center. For example, in British Columbia, Ontario and Nunavut, it’s now possible to indicate your intentions on your income tax form.”
Given that the only two certainties in life are death and taxes, I couldn’t help but marvel at the brilliance of something so simple. In fact, the number of organ donors jumped by 2.5 million following this change.
“It just reinforces that Canadians are some of the most altruistic people in the world. The gift of life shouldn’t incur a financial cost for donors, nor should it be difficult to register your wishes in advance,” says Elizabeth.
Legacy of compassion: The Logan Boulet effect
Perhaps no single person has had a greater influence on inspiring organ donation in Canada than Logan Boulet, a young hockey player who was tragically killed in the 2018 Humboldt Broncos bus crash.
“Logan had registered as an organ donor just weeks before the accident,” Elizabeth tells me with visible emotion. “He lost his life in the crash, but he saved six others. His selfless choice inspired what we now call the ‘Logan Boulet Effect’ – tens of thousands of Canadians registering as organ donors in the weeks following his story becoming public.”
His legacy continues to shine brightly, with April 7th designated as Green Shirt Day, a testament to how one person’s compassion can change the trajectory of countless lives.
“Those six recipients and their families will carry Logan’s gift with them – and keep his memory alive,” says Elizabeth. “Until we find a cure, transplants are the best hope we have to treat kidney disease – but we can’t ignore the power of prevention.”
Prevention: The best medicine
While The Kidney Foundation strives to help those living with kidney disease today, it’s also working to prevent more people from needing lifesaving treatments in the first place.
Given the silent nature of the illness, Elizabeth and her team are pushing to have kidney function testing done at the primary care level, especially for those who have known risk factors, which can include genetics, diabetes, high blood pressure and certain medications.
“Simple blood and urine tests as part of routine health check-ups could do absolute wonders in catching and treating kidney malfunction early,” says Elizabeth. “Early intervention can dramatically slow or halt progression of the disease. We’d like to see testing for kidney problems become as common as breast cancer screening.”
In fact, shining a spotlight on kidney health is the Kidney Foundation’s goal for Kidney Health Month, because greater awareness and education can make a significant difference in enriching the quality of lives – and ultimately saving them.
“We want people in Canada to know their risk factors and to ask their healthcare providers about kidney function tests,” Elizabeth emphasizes. “Everyone should feel empowered to advocate for their own health.”
And the stakes couldn’t be higher. Current estimates indicate that over 4 million Canadians may have, or be at risk of, chronic kidney disease – without having the slightest clue.
The inseparable connection: Mental wellness and kidney health
As we wrap up our conversation, I share with Elizabeth how my work leading a collaborative on mental health and chronic disease at MHCC has shaped my understanding of the kidney health journey.
I also highlight that during our extensive conversations with HealthPartners, we’re hearing that people living with chronic disease, who also have adequate mental health support, will stick to their treatment more readily, enjoy stronger social connections, and often show improved physical outcomes.
“From our perspective at the MHCC, it isn’t an either or. It’s an ‘and’” I say.
Elizabeth nods emphatically. “We see it every day. When someone feels hopeless or overwhelmed, it can affect everything from medication adherence to their willingness to consider transplantation. That’s why we’re increasingly focused on the whole person, not just their kidneys.”
Looking ahead: A vision for the next sixty years
With 60 years under its belt, The Kidney Foundation has a strong foundation on which to build its future work.
“Our vision is unwavering – we are determined to see a future free of kidney failure, where kidney disease is prevented through early diagnosis and treatment, and where patients are well-supported throughout their journey,” she says. “We’ve made incredible strides, but we won’t stop until kidney disease no longer shortens or diminishes lives.”
It’s an ambitious goal, but after our conversation, I’m convinced The Kidney Foundation has the passion, expertise, and community to make it happen.
That little girl who once played in the backseat with her friend now understands she was a support and distraction from the complex reality of kidney disease. A disease that requires those who face it, and their families, to draw on remarkable resilience – a resiliency I still admire in my best friend, to this day.
Most importantly, I understand that supporting kidney health means supporting the whole person, mind and body together.
To learn more about kidney health, find support, or discover how you can help, visit www.kidney.ca.
This MHCC & conversation is dedicated to Allan. You live on in our memories.
Author: Sandra Koppert, Director of Mental Health Advancement, MHCC
Sandra has extensive experience in strategic planning, outreach and promotion, and stakeholder relations within the national non-profit health sector and research consulting. Under her leadership, the MHCC championed the development, release, and ongoing promotion and uptake of the National Standard of Canada for Mental Health and Well-Being for Post-Secondary Students. Sandra also oversees a range of other initiatives related to the justice system and the Schizophrenia Quality Standard(s).
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If you’re in certain filter bubbles, it can feel like mental health is everywhere. “So many people are consuming mental health information, but without a critical eye,” says Jessica Ward-King a self-described fierce mental health advocate with a PhD in experimental psychology who uses the moniker The StigmaCrusher (“heavily educated and heavily medicated”). She uses online talk therapy and also finds information through TikTok and YouTube. “I consider that e-mental health too,” she says. Ward-King informs her influence with research from her doctoral studies, her lived experience with bipolar disorder, and other evidence-based sources, but this isn’t necessarily the norm for online mental health.
Technology is undoubtedly transforming the way people in Canada receive health care with countless applications, influencers, and digital tools popping up everywhere, but how does one sort through the many options?
“E-mental health services in Canada provide crucial benefits—offering anonymity, reducing stigma, and allowing people to access support in ways that work for them,” says Maureen Abbott, Director of Innovation at the Mental Health Commission of Canada. “Whether it’s the flexibility of choosing their own time and format or the ability to find help in urgent moments when in-person services are unavailable, e-mental is transforming mental health care. One individual shared with us that accessing a peer support group in the middle of the night literally saved their life,” Abbott says.

Maureen Abbott, Director of Innovation at the Mental Health Commission of Canada at the Electronic Mental Health International Collaborative (eMHIC) conference in Ottawa in September, where the strategy was launched. With countless e-mental health solutions available, clear guidelines are essential to ensure clinical quality, user safety, and data security. Photo: eMHIC.
A strategy for the future
The Mental Health Commission of Canada launched Canada’s first E-Mental Health Strategy in 2024. It provides guidance for the development of e-mental health with emphasis on clinical safety, frameworks for data collection and retention, and culturally appropriate care.
“While e-mental health services offer many advantages, challenges like privacy and service quality must also be addressed. That’s why the Mental Health Commission of Canada, with the support of Mental Health Research Canada, developed a national strategy—shaped by a diverse advisory committee, with more than half the committee comprised of those with lived experience of mental health challenges,” Abbott says. “This guiding star document sets priorities for the future of digital mental health, ensuring meaningful engagement and collaboration across the sector.”
By supporting those creating e-mental health policies and solutions, the MHCC can inspire and improve the field at a systemic level ensuring that best practices cascade through to app developers, policy makers, and healthcare leaders and empower them to establish and adopt standards that will improve user outcomes.
In this way, it is a strategy that meets people where they are – because e-mental health keeps growing. According to the American Psychological Association, in 2021, more than 20,000 mental health apps were available on the market.
The proliferation is bound to continue because e-mental health tools can offer greater choice, convenience, lower cost, and, in some cases, higher-quality care than traditional services, according to an editorial called The “Uberisation” of Mental Health Care: A Welcome Global Phenomenon? by Ian Hickie, professor of psychiatry, Brain and Mind Centre, University of Sydney, Australia.
“If those with lived experience and research capacity in this field don’t respond appropriately, it leaves room for others to step in to respond consumer priorities: access, choice, competitive pricing, and user experience. Worldwide, demand for personalized mental health services far outstrips supply,” Hickie writes.
Here in Canada, the E-Mental Health Strategy serves as a blueprint, offering six recommendations and 12 priorities to chart the future direction of development of e-mental health in Canada and drive innovation – with consideration.
For example, one priority is to address the quality of e-mental health solutions and services, including privacy and data protection concerns. The strategy references the First Nations principles of ownership, control, access, and possession to guide health leaders, provinces and territories, jurisdictions, community organizations, and researchers around consent, collection, and data sovereignty.
“Trust is at the heart of e-mental health,” says Michel Rodrigue, president and CEO of the Mental Health Commission of Canada. “The efficacy and safety of e-mental health apps and supports should be paramount. People in Canada need assurance that these options meet the highest standards of safety and quality, prioritize equity-first data governance, maintain confidentiality, and include the perspectives of people with lived experience of mental health challenges.”
Stigma Crusher Jessica Ward-King notes that when people are in the midst of a crisis or struggling with their mental health, they may not be necessarily asking about how their data is being managed.
“Privacy is a huge concern that many don’t even think about,” she says. “Safety is another big issue. If a chatbot responds to suicidal thoughts, what protection is in place? If you’re getting advice from someone who doesn’t know your medications, what’s the risk there? A strategy makes sure someone is asking those questions before they become problems.”
Some of the recommendations in the strategy touch on issues of workforce and user readiness. People want help determining the quality and safety of options when there are so many options and no common standard. As e-mental health solutions continue to improve in quality and efficacy, there needs to be a means of communicating about evidence-based solutions with practitioners and to prove that they are both safe and efficacious.
With the speed of change, the e-mental health community is calling for specific guidelines related to AI use in mental health care; something that goes deeper than existing domestic and provincial guidelines and standards on the ethical use of AI in Canada.
Throughout the strategy-development consultations, the creation of a mental health app library and assessment process was one of the most discussed topics among both international experts and domestic collaborators. A database for assessed apps and a national assessment process would directly address some of the largest issues facing e-mental health in Canada, along with ongoing reviews and updates of best practice guidelines, since technology, legislation, and research evidence are constantly changing, particularly in relation to data security and privacy standards.
Addressing risks and readiness
E-mental health can offer access to care for people in rural areas who may not be able to travel to a care provider. It allows people to find culturally appropriate care for their situation, preserves privacy, and is usually less expensive than in-person services – for both the provider and the user. During the peak period of the pandemic, electronic mental health solutions allowed people to access care while physically distancing, isolating, or recovering from COVID-19.
Virtual consultations for mental health, substance use, and healthcare services went up during the spring and summer of 2022, with nearly three in five people in Canada accessing care this way, according to Statistics Canada.
According to a 2021 Canada Health Infoway survey, 63 percent of people said they would not have sought mental health care if virtual options had not been available.
Shaleen Jones knows this firsthand. She is the founder and executive director of Eating Disorders Nova Scotia, a community-based charitable organization that offers all of its services without a referral or a diagnosis.
Like many organizations, Eating Disorders Nova Scotia became 100 percent virtual in 2020, delivering all their services, supports, and training online, something that allowed the organization to expand its reach, says Jones.
“Technology is really a tool that allows us to connect with others – I believe it is that personal connection that has the greatest impact,” she says. “Like any new tool, thoughtfulness in how it is utilized is critical. The MHCC e-mental health strategy serves to identify potential challenges and strategies as we work to chart the future course of e-mental health services in Canada.”
Canada’s First E-Mental Health Strategy: The Six Priorities
- Improve perception, awareness, and engagement in e-mental health.
- Develop resources for evaluating the effectiveness of e-mental health solutions and programs.
- Address the quality of e-mental health solutions and services, including privacy and data protection concerns.
- Reduce barriers and address system challenges to e-mental health solution adoption.
- Embed IDEA (inclusion, diversity, equity, and accessibility) principles in all e-mental health development, tools, and delivery.
- Support the mental health workforce to integrate e-mental health into their practice.
Canada’s First E-Mental Health Strategy: The 12 Recommendations
- Advance the development and promotion of a readiness assessment tool for service providers.
- Develop and launch comprehensive e-mental health training for the mental health workforce.
- Advance and promote a best-practice guideline for using e-mental health tools.
- Increase safety with the use of artificial intelligence in mental health care.
- Develop a national mental health app library.
- Establish a champions network.
- Develop a navigation site and public awareness campaign for quality e-mental health solutions.
- Leverage e-mental health to support the continued utilization of interdisciplinary health-care teams, including mental health professionals.
- Consider the role of e-mental health in Canada’s high-speed bandwidth initiatives.
- Invest in the development of e-mental health solutions for a spectrum of intensity of services.
- Allow for e-mental health solutions in all funding models for provincial and territorial health systems.
- Advance interoperability of mental health data between providers and personal data ownership.
Further reading: Find the strategy in full.
Resource: E-Mental Health: What is the Issue?
Author: Fateema Sayani is the manager of content at the Mental Health Commission of Canada.
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Debra Slater is the type of person you want looking after your loved ones. A self-proclaimed born nurturer, she took care of her grandmother in Saint Vincent and the Grenadines and went to school to become a personal support worker (PSW) after moving to Canada. Slater loves talking to and learning from the older adults under her watch at a long-term care home on the outskirts of Toronto. She greets them by name, with eye contact and a smile, and strives to develop a rapport regardless of their cognitive condition. She treats clients as individuals while helping with activities of daily living – often referred to as “ADLs” in support work communities – such as bathing, getting dressed, and eating.
“You need to take time to understand their emotions and feelings,” says Slater, who has worked as a PSW on and off for more than 20 years. “You kind of become their family. They’re not ‘my patients.’ They’re people who want to be as independent as possible and this is their home. My job is to bring comfort and peace, love and companionship. It’s a whole vibe.”

Debra Slater, a personal support worker, also coordinates the Empower PSW Network to advocate for better working conditions.
Slater maintains this attitude even though, on a typical shift, she has eight residents with diverse needs to juggle. One might have had a rough night; another could be dealing with a medical issue; and if any of Slater’s colleagues are absent, she’ll probably have additional clients. “On a difficult day, you have to work harder to be present,” says Slater, reflecting on all the de-escalation and problem solving she must do. “That takes a toll. My mental health is a roller coaster.”
Many care providers are in this profession because they have similar nurturing mindsets, yet 80 percent have considered changing careers, according to a report published last year by the Canadian Centre for Caregiving Excellence (CCCE).
Across the country, PSWs, direct support professionals (DSPs) – who work with clients with disabilities – and other paid health-care attendants are feeling stressed, overworked, and underpaid. The labour pool consists largely of racialized women, many of whom are newcomers to Canada, and they face high rates of abuse and discrimination on the job.
Working in congregative living facilities and providing home care for a patchwork of public and private employers, the majority are essentially gig workers without benefits such as paid sick days or access to counselling.
Fewer than half of the PSWs surveyed by the joint University of Toronto and St. Michael’s Hospital-based Upstream Lab said their health was good or excellent, which is lower than the national average. More than 20 percent likely had some form of depressive disorder, the researchers concluded in a 2022 paper, “significantly exceeding the prevalence of major depressive episodes among Canadians.”
In a country with an aging population, this is a significant challenge. If we don’t take care of PSWs and other care providers, how can they be expected to look after our most vulnerable citizens?
Risky business
More than 650 PSWs in the Greater Toronto Area responded to the Upstream Lab survey, which found that:
- 97% are born outside Canada.
- 86% are precariously employed.
- 89% lacked paid sick days.
- 90% are women.
- Many are casual employees, with wages that range from $17 per hour in home or community care to $25 per hour in public long-term care facilities.
This snapshot is representative of care providers across the country, according to the Upstream Lab paper, and their precarity is “significantly associated with higher risk of depression.”
Health-care jobs in Canada have traditionally been secure, but over the last three decades, “disparities in pay and work conditions have grown between registered professionals (such as physicians, nurses) and other staff whose jobs are part-time, temporary, on contract and not unionized,” the researchers wrote. A national focus on discharging people from acute care and aging in place has ramped up the demand for PSWs, who now constitute about 10 percent of all health-care workers. This workforce grew relatively quickly, says Upstream Lab director Dr. Andrew Pinto, without much scrutiny or consideration of the consequences.
These poor working conditions can be detrimental to physical and mental health, says Dr. Pinto, who, in addition to his role as a public health specialist, is also a family physician. In a system that incentivizes “reducing costs” and “doing more with less,” he says that many PSWs fear reprisal from their employers if they raise concerns about problems on the job. Pinto knows this from his research, and from the PSW patients he sees as a physician. “They’re really dedicated to caring for others and take pride in their work,” he says, “but they’re not given the respect they deserve.”

Dr. Andrew Pinto: Better working conditions lead to better health outcomes. Photo by: Upstream Lab
Despite economic and demographic pressures, Pinto believes this system can be reformed. Because it’s funded predominantly by the public, a collective push for “a basic set of rights” — living wages, paid sick days, access to health resources, opportunities to flag systemic issues — will improve conditions for care providers, whether they work for government or private employers. “The public doesn’t want gig workers looking after their loved ones,” says Pinto. “Better quality jobs will not only improve the health of PSWs, they will also improve care and health outcomes for all Canadians.”
To continue the campaign for policy reform, the Upstream Lab’s research project has spawned the Empower PSW Network, a coalition of care providers seeking to raise awareness and advocate for change. Slater, the network’s coordinator, says that foremost, PSWs need more structured support. “It’s not the work that’s the problem — it’s how we’re treated.”
The silent treatment
Liv Mendelsohn, executive director of the CCCE, knows PSWs who live in their cars because they can’t afford housing. She’s heard stories about the stress of rushing between nursing homes and private residences from PSWs who cobble together gigs. “We rely on them to provide really intimate care,” she says, “but we don’t do enough to support their health.” Moreover, because a care provider’s permission to be in Canada can be tied to a particular employer, they often remain silent when facing discrimination or exploitative situations.
The CCCE has called on the federal government to implement a $25 per hour minimum wage for all PSWs. Mendelsohn also emphasizes the need for consistent benefits to prevent burnout and reduce the number of PSWs migrating to jobs in acute care for more stability. Despite the scale of this transformation, she’s hopeful. “We can’t not improve things,” she says. “There’s no way our system can continue without better support for PSWs.
“We don’t just need bodies,” adds Mendelsohn, envisioning a new era in which, for example, a senior with dementia is cared for by the same provider every day, improving their quality of life. “We need skilled, compassionate people and we need to acknowledge that they’re a critical part of our health-care system.”
In a different world, Kezia (last name withheld to protect her employment prospects) could have been one of those providers. Born in India and raised in the Bahamas, she moved to Prince Edward Island for university and supported herself by working as a DSP and PSW. Kezia assisted with ADL, cooked, cleaned, and accompanied clients to day programs and medical appointments. The learning curve was steep, but with supportive co-workers, she got into a groove. “We tried to foster a feeling of being at home,” she says. “After a while, it felt like a calling.”
But Kezia, who was in her early 20s at the time, also experienced racism and inappropriate sexual comments. Telling her manager about problems “was like hitting into a wall.” She felt unappreciated by her employers, even after working a 16-hour shift. If she missed a shift, she didn’t get paid, which meant she might not have enough money for rent or groceries. Exhausted, she was neglecting her own health. After three years, Kezia left the profession.
“If we were treated better, I might have stayed,” she says. “PSWs are the backbone of our health-care system, but I can never go back to working in the that field.” Instead, Kezia is going to school again. She’s studying to become a nurse.
Further reading: Mental Health at Work: It Matters: How to Start the Conversation.
Learn more: Caregiver resources from the Canadian Centre for Caregiving Excellence (CCCE).
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In 2009, experienced kayakers Zac Crouse and Corey Morris were descending a rain-swollen river in Nova Scotia when Morris was swept over a waterfall and died. At the time, the men were planning a kayak expedition from Ontario to the Atlantic Ocean. Traumatized by the death of his close friend, Crouse entered therapy and began taking medication, and two years later, he embarked on a 1,500-kilometre solo journey as part of his healing.
“At a basic level, it was a physical challenge, but there were also higher-level cognitive things happening,” says Crouse, who used to work as a recreational therapist and now teaches rec therapy in a university program. “You get into a trance-like state after so many hours of paddling. Your brain is seeing patterns on the water that don’t easily fall into slots and boxes. You’ve also got the sounds and feel of the wind. There’s a calming effect,” he says.
“The repetitive motion, the exertion, all the little things you have to pay attention to in order to make progress — those create a sense of flow,” Crouse adds. “And the problems you’re solving are very basic and immediate, not future vague ones.”
Crouse’s trip provided a break from rumination and regret. It helped him recover. And although people experience and respond to trauma in different ways, his journey exemplifies the curative potential of “blue space.”

Zac Crouse teaches recreational therapy. He took a long kayak journey to help with healing after the death of his close friend, Corey Morris.
Second nature
The benefits of hanging out in nature are well-documented: lower blood pressure and stress-hormone levels, less anxiety, more self-esteem. Now, a growing body of research suggests that spending time in, on, or near water can have a more positive impact on our health than other outdoor settings. A 2022 paper, published by a pair of University of California, Davis psychology researchers, for example, concluded that even looking at a creek or pool is enough to lower blood pressure, improve heart rates, and increase relaxation among respondents, a result they attribute, in part, to the evolutionary link between successfully detecting drinking water in arid environments and stress reduction.
Aquatic environments can also be hazardous, of course. Drowning is the third-leading cause of unintentional injury death around the world, according to the U.S. Centers for Disease Control and Prevention. Flooding is among the deadliest consequences of climate change, and it tends to displace or kill those with the least capacity to escape or adapt. Yet, as a species, we have a deep-rooted biopsychological bond to this molecular combination with two parts hydrogen, one part oxygen. Over the past decade or so, researchers have begun to deconstruct the affinity we feel for water, and they are exploring how integrating blue space into our communities and lives could pay tremendous dividends.
According to environmental psychologist Jenny Roe, director of the University of Virginia’s Center for Design and Health, blue space has four triggers that activate the human parasympathetic nervous system, a network of nerves that relaxes our bodies following stressful or dangerous experiences.
First, water instills a sense of being away. It can be either tranquil or dynamic, conditions that can make you introspective or dialed in to your surroundings, both of which serve as escapes from habitual behaviour.
Second, blue space – especially large bodies of water – conjures a feeling of “extent,” of being in a boundless environment where possibilities feel limitless. Although one can also experience these glimpses of an infinite existence while, say, hiking up a mountain, they’re amplified in blue space by acts like looking to the horizon or into the depths of a lake.
Third, the sounds and sights of water — as it runs over rocks, for example, or dances in the sunlight — can spark “hard fascination,” a concentration of our focus through stimulation, and “soft fascination,” an unconscious partial capturing of our attention that requires little effort and frees the mind to roam. Both can contribute to restoration. And fourth, water confers a sense of compatibility with our location; of comfort and belonging.

Author and stand-up paddleboarder Dan Rubinstein departing from Ottawa in June 2023 at the beginning of a 2,000-kilometre journey to explore the curative potential of blue space — an expedition that formed the basis of his upcoming book, Water Borne. Photo: Lisa Gregoire.
Flow states
Another environmental psychologist, Mat White at the University of Vienna, is arguably the world’s leading authority on blue space. He studies what happens when we do anything (paddle, swim, surf, walk, sit) around any type of water, from vast oceans to urban fountains. After leading several research projects and crunching some big numbers, White has concluded that these environments provide a boost by offering increased opportunities for both stress reduction and physical activity.
For one paper, White analyzed a UK census of approximately 48 million adults and found that the closer people live to the coast, the healthier and happier they are. “The crucial point about that research was that it was the poorest communities and individuals who got the benefits,” he says, referring to both mental and physical health. “If you’re rich, it doesn’t matter how often you spend time in blue space. You’re healthy and happy anyway. But if you’re poor, it matters hugely.”
The idea that a place with specific environmental attributes can reduce socioeconomic health inequalities is called equigenesis. Rich Mitchell, a population health researcher at the University of Glasgow, coined the word after publishing a paper that suggested income-related health disparities were less pronounced in neighbourhoods with better access to nature.
The quality of blue spaces affects their therapeutic properties, according to White, as does how we interact with them. Those variables are influenced by geography as well as cognitive and cultural differences. For example, people often prefer places they visited as children, and there are dramatic differences between walking and sitting, and different outcomes depending on how close we live to a blue space and how frequently we visit. But on the whole, when we’re near water, we tend to lose track of time and be more active, and every extra minute of movement is good for our health. “The goodness isn’t just the water,” says White, explaining that people tend to enjoy quality time with one another at places like beaches because of the sense of belonging they feel. “It’s a behavioural interaction that water encourages. This is one of the reasons we think blue spaces tackle health inequalities. They’re social spaces that draw us into cross-generational play.”
New depths
The kicker to all of this, the multiplier of multipliers, is that time spent in blue space, especially by children, promotes pro-environmental behaviour, which is another way of saying “taking better care of the planet.”
One of White’s frequent collaborators, British landscape architect Simon Bell, came up with the term “blue acupuncture” — basically, adding a splash of blue space to a community to help improve public health. For example, a recent project in a low-income neighbourhood in Plymouth in southwest England transformed a small neglected beach into a launch for personal watercraft, swimming area, and park with views of the harbour. The cost was around $150,000 USD and surveys assessed the well-being of area residents before, during, and after construction. Psychological health increased, as did perceptions of community cohesion. Families played in the park, seniors sat on benches, and teenagers took forays into the sea.
What does all this have to do with Zac Crouse’s kayak journey? The common denominator is water. Paddling all day helped Crouse’s brain “catch up to reality,” he says, supplanting a traumatic experience with new memories. But even if one’s connection to blue space is more subtle — a picnic beside a pond, a sunset stroll along a river — it can provide a restorative break from the tensions of daily life. These benefits are not a panacea, but because they “apply to millions of people,” says White, “the overall public health benefit is huge.”
Adapted from Water Borne: A 1,200-Mile Paddleboarding Pilgrimage by Dan Rubinstein, forthcoming in June 2025 from ECW Press.
Further reading: Good Grief: Is there a right way to grieve—and for how long?
Resource: Where to Get Care – A Guide to Navigating Public and Private Mental Health Services in Canada.
Author: Dan Rubinstein
A writer and stand-up paddleboarder based in Ottawa, Canada. His latest book, Water Borne (2025), chronicles his 2023 paddleboarding expedition from Ottawa to Montreal, New York City, and Toronto, exploring the deep connections between water, health, and community. Dan’s work, featured in publications such as The Walrus, The Globe and Mail, and Canadian Geographic, often focuses on outdoor adventures and the environmental importance of blue space.